Summary
Overview
Work History
Education
Skills
Timeline
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Elizabeth Franks

Elizabeth Franks

Bedford,Beds

Summary

I am an outgoing and friendly individual delivering excellent customer service and administration. I am proficient in calendar management and scheduling, data entry and database administration. I am focused and dependable with outstanding client communication. I like to create a professional, welcoming and organised front office environment. I am skilled in managing high-volume phone calls, scheduling appointments, and providing exceptional customer service. I am a positive and driven individual with strong communication skills and proven ability to manage administrative tasks and multitasking. I originally trained in drama as an actor and director but retrained after my first daughter (during the pandemic) in Producing and Event Management which I have done on a frelance basis ever since. I now have two children and am looking for a part time permanent role that utilises my skills, has regular hours and gives me an insight into a different profession.

Overview

9
9
years of professional experience
8
8
years of post-secondary education

Work History

Associate Producer and Administrative Assistant

Bedford Players Trust
Bedford, Beds
09.2022 - Current

I currently work on a freelance basis with flexi hours as a Producer and Administrative Assistant for BRAVE Youth Theatre, for which I also run theatre sessions twice a week in the evenings. The producing and administrative side involves recruitment & marketing for the youth theatre whilst also maintaining positive relationships with current parents and carers. It is a forward facing role requiring strong administrative skills and a positive attitude.


The job also entails:

  • Writing grant applications
  • Researching and finding funding opportunities
  • Timetabling
  • Budget management
  • Being a positive point of contact for the students, parents and colleagues.
  • Creating good team morale and a good working environment


I have excellent communication skills, strong IT skills and an eye for detail. I am hard working, driven and personable. I care about the jobs I do and have a friendly approach and personable manner.

Associate Producer

Spun Glass Theatre
Bedford, Beds
01.2021 - 04.2022

I worked Freelance as an Associate Producer for Spun Glass Theatre. This including the smooth running of events, budgeting, liaising with venues and recruitment.

Associate producer

Theatre Temoin
Remote
06.2021 - 10.2021

I worked freelance as an Associate Producer. This included fundraising, making a high volume of phone calls with a polite and concise tone, spreadsheet management and a positive attitude and energetic manner.



Office Manager and Receptionist

Angela Mortimer
London
01.2016 - 08.2018
  • Ensured smooth day-to-day operations with diligent oversight of office tasks.
  • Managed supplier relationships to secure best pricing and service delivery.
  • Implemented new filing systems, improving data retrieval efficiency.
  • Tracked inventory levels of office supplies, preventing stock shortages.
  • Organised filing systems and maintained records and documentation in alignment with company policies and data security protocols.
  • Answered high-volume daily telephone and email enquiries, minimising correspondence backlogs.
  • Worked to facilitate positive, productive working environments through reliable administrative support.
  • Accurately executed secretarial tasks, maintaining smooth administrative operations.
  • Monitored and proactively replenished office supply inventory for seamless operations.
  • Greeted and directed incoming visitors and clients to reduce wait times and increase satisfaction.
  • Scheduled meeting spaces and catering for board meetings, client consultations and contract negotiations.
  • Liaised with external vendors and service providers to address on-site maintenance and repair needs.

Education

Bachelor of Arts - Drama

University of Exeter
Exeter
09.2006 - 06.2009

A-Levels - Philosophy

Hills Road Sixth Form College
Cambridge
09.2003 - 06.2005

A-Levels - Theatre Studies

Hills Road Sixth Form College
Cambridge
09.2003 - 06.2005

A-Levels - English

Hills Road Sixth Form College
Cambridge
09.2003 - 06.2005

Skills

  • Project management
  • Budgeting proficiency
  • Scheduling expertise
  • Resilience under pressure
  • Client relationship building
  • Calm under pressure
  • Verbal communication
  • Budgeting
  • Prioritisation
  • Customer service
  • Telephone etiquette
  • Microsoft office proficiency
  • Appointment scheduling
  • Multitasking efficiency
  • Visitor management
  • Time management
  • Mail sorting and distribution
  • Meeting room preparation
  • Client confidentiality understanding
  • Customer relationship building
  • Ordering office supplies
  • Inventory control
  • File management
  • Email communication
  • Invoice processing
  • Event coordination
  • Hospitality standards
  • Attention to Detail
  • Data Entry
  • Microsoft Office Suite

Timeline

Associate Producer and Administrative Assistant

Bedford Players Trust
09.2022 - Current

Associate producer

Theatre Temoin
06.2021 - 10.2021

Associate Producer

Spun Glass Theatre
01.2021 - 04.2022

Office Manager and Receptionist

Angela Mortimer
01.2016 - 08.2018

Bachelor of Arts - Drama

University of Exeter
09.2006 - 06.2009

A-Levels - Philosophy

Hills Road Sixth Form College
09.2003 - 06.2005

A-Levels - Theatre Studies

Hills Road Sixth Form College
09.2003 - 06.2005

A-Levels - English

Hills Road Sixth Form College
09.2003 - 06.2005
Elizabeth Franks