Elizabeth E Taylor
Hartland
Summary
Highly adaptable and quick learner with exceptional communication skills, recognized for reliability and efficiency in high-pressure environments.
Overview
8
8
years of professional experience
2020
2020
years of post-secondary education
Work history
Receptionist
John Fowler
Widemouth Bay
2025.02 - 2025.11
- Checking in and welcoming guests
- Dealing with any issues and complaints
- Making arrival packs
- Creating specialty drinks
- Any cleaning and up keep of the front desk
Duty Manager
123 Jump
2024.09 - 2025.01
- Opening and closing of the business
- Responsibly for keys and safe
- Ensuring health and safety is followed
- Oversee all staff
- Social media/ promotions
Bar/Restraint
The Fort Inn ( Whitsand Bay Holiday Park )
2024.03 - 2024.08
- Acknowledging, welcoming and greeting guests as well as mixing a variety of simple and complex drinks.
- Maintaining stock levels.
- Setting up and coordinating a range of events and private parties.
- Proven track record in delivering exceptional service.
Cafe
Ben's Plaice
2023.08 - 2024.03
- Assisted customers with any query's
- Ensured that there was always a high standard of food safety
- Maintained the cleanliness and organisation of the store.
- Handled cash transactions and processed payments accurately.
- Managed daily store operations including opening and closing procedures as a Key Holder.
- Trained new employees on company procedures and policies. Handled customer inquiries, complaints, and resolved issues in a timely manner.
Receptionist
OYO Plymouth
2022.06 - 2023.08
- Greeted and checked in guests, ensuring all paperwork and documentation were completed accurately
- Assisted guests with any issues or requests they may have during their stay
- Provided excellent customer service and ensured guest satisfaction
- Maintained a professional and welcoming reception area
- Collaborated with other hotel staff to ensure smooth operations and guest experience
Barista
Costa Coffee
2020.04 - 2022.06
- Provided exceptional customer service to cafe and drive-through customers
- Prepared a variety of drinks such as coffees, teas, and specialty beverages
- Handled cash transactions and processed payments accurately
- Maintained the cleanliness and organisation of the store
- Collaborated with team members to ensure smooth operations and customer satisfaction
Sales
Warrens Bakery
2018.01 - 2020.01
- Served customers baked goods and provided excellent customer service
- Handled payments and cash transactions accurately
- Completed general cleaning duties to maintain a clean and organized store
- Assisted the manager with IT tasks, such as updating and maintaining the POS system
- Supported the manager with financial tasks, such as tracking inventory and managing cash flow
Education
GCSE -
Torpoint Community College
Torpoint, CornwallA Levels - Psychology, English Language, Media studies
Torpoint Sixth Form
Torpoint, Cornwall 2018.09 - 2020.03
Skills
- Good timekeeper and very reliable
- Excellent communication skills
- Adaptable and quick learner
- Able work efficiently and quickly in high stress environments
- Improved sales awareness
- Communication excellence
- Technological literacy
- Sales boosting
Affiliations
- Reading
- Volunteering
- Creative writing
Timeline
Receptionist
John Fowler
2025.02 - 2025.11
Duty Manager
123 Jump
2024.09 - 2025.01
Bar/Restraint
The Fort Inn ( Whitsand Bay Holiday Park )
2024.03 - 2024.08
Cafe
Ben's Plaice
2023.08 - 2024.03
Receptionist
OYO Plymouth
2022.06 - 2023.08
Barista
Costa Coffee
2020.04 - 2022.06
A Levels - Psychology, English Language, Media studies
Torpoint Sixth Form
2018.09 - 2020.03
Sales
Warrens Bakery
2018.01 - 2020.01
GCSE -
Torpoint Community College