Summary
Overview
Work history
Education
Skills
Timeline
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Elizabeth Clarke

Droylsden,United Kingdom

Summary

Experienced and self-motivated Account Manager with 21 years of industry experience. Bringing forth a proven track record of working collaboratively to achieve goals and increase revenue and profit margin. A strong team player with the ability to develop sales strategies and retain customers

Cultivates long-term relationships and delivers high levels of customer service to achieve revenue targets.

An ambitious team player with strong organisational and time management ability, actively seeking career development opportunities in Sales Management.

Overview

21
21
years of professional experience
9
9
years of post-secondary education

Work history

Account Manager

Whitecroft Lighting
Ashton-Under-Lyne
03.2023 - Current
  • Demonstrated consistent success in achieving company-defined goals and targets.
  • Embraced and reflected the company’s mission and core values in strategic decision-making and relationship management.
  • Built and nurtured a robust client network across the region, focusing on both new business development and account retention.
  • Quickly integrated into the company, proactively building strong, collaborative relationships with teams across the business to enhance internal communication and project success.

Area Sales Manager

SG Lighting
North West & Midlands
01.2022 - 02.2023
  • Increased market growth within region by connecting with new and existing clients.
  • Collaborated cross-functionally, enhancing internal communication and teamwork.
  • Ensured compliance with company policies, maintaining professional standards across the team.
  • Negotiated contracts with key clients to secure valuable business deals.

Area Sales Manager

Glamox Luxonic Ltd
07.2019 - 01.2022


  • Successfully secured in excess of 500K revenue in first 12 months.
  • Supported the company through a successful merger, ensuring seamless client relationship management, account retention,
  • Supported the implementation of new CRM system, Salesforce.

Commercial Manager

Whitecroft Lighting
Ashton-under-Lyne, Tameside
07.2016 - 06.2019
  • Led a team of 20 staff across multiple commercial departments, ensuring efficient operations and cross-functional collaboration.
  • Carefully analysed customer and market insight within focused sectors to improve productivity within the sales force.
  • Led and developed lighting design and quotation teams to deliver commercially strategic and highly competitive solutions.
  • Streamlined processes to ensure productivity at various stages of projects.
  • Collaborated consistently with the sales team to negotiate terms and successfully secure projects.
  • Developed and published daily, weekly, and monthly KPIs to monitor performance and drive productivity improvements.

Project Engineer

Whitecroft Lighting
Midlands
12.2010 - 07.2015
  • Achieved 500k in Stoke on Trent area in 1st year of sales, an area that previously had little revenue.
  • Achieved in excess of 1 million in revenue for 3 consecutive years.
  • Successfully secured and managed the Royal Mail roll out contract which included 10 sites nationwide resulting in sales in excess of 1.5 million.
  • Successfully ran multiple large scale projects throughout my 5 years in this position.

Sales Engineer Development Programme

Whitecroft Lighting
Manchester
01.2007 - 12.2010
  • Worked in several different departments throughout this time to gain a solid understanding of each department within the organisation. Lighting design, quotations and the retail team
  • Regular tutorials concerning customer types, contract form, negotiating skills and time management.
  • Obtained 1 years' experience in a demanding lighting design department where I became proficient in CAD and Relux.
  • Obtained my LIF certification.
  • Spent one year supervising the retail team, project managing multi-million-pound retail rollout contracts for major clients such as Tesco and Currys PC World.

Major Projects Co-ordinator

Whitecroft Lighting
Manchester
02.2004 - 01.2007
  • Managed multiple projects over 70k that came into the business.
  • Supported the sales team to ensure successful deliveries and after sales care.
  • Maintained exceptional customer communication, including regular site contact, and support through pre and post order stages of the project.
  • Liaised with various internal departments within the business to ensure successful execution of major projects.

Education

BA Hons - Applied Social Studies

Liverpool John Moore University
Liverpool
09.2000 - 05.2003

A-Levels - Law, Sociology, English Language

Ashton Sixth Form
09.1998 - 05.2000

GCSE's -

Hartshead High School
Ashton-Under-Lyne
09.1993 - 06.1998

Skills

  • Cross-functional Collaboration
  • Account management
  • Commercial awareness
  • Motivational and adaptable team player
  • Project Management
  • Market Intelligence
  • Confident Presenter
  • Sales forecasting & planning
  • Monitoring KPIs and conversion rates
  • Brand promotion strategies
  • Target achievement focus

Timeline

Account Manager

Whitecroft Lighting
03.2023 - Current

Area Sales Manager

SG Lighting
01.2022 - 02.2023

Area Sales Manager

Glamox Luxonic Ltd
07.2019 - 01.2022

Commercial Manager

Whitecroft Lighting
07.2016 - 06.2019

Project Engineer

Whitecroft Lighting
12.2010 - 07.2015

Sales Engineer Development Programme

Whitecroft Lighting
01.2007 - 12.2010

Major Projects Co-ordinator

Whitecroft Lighting
02.2004 - 01.2007

BA Hons - Applied Social Studies

Liverpool John Moore University
09.2000 - 05.2003

A-Levels - Law, Sociology, English Language

Ashton Sixth Form
09.1998 - 05.2000

GCSE's -

Hartshead High School
09.1993 - 06.1998

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