Elizabeth Charnock
Sherburn in Elmet,North Yorkshire
Summary
Highly motivated professional demonstrates ability to develop and implement successful plans of action to address individual needs. Possesses strong problem-solving skills to reduce barriers. Committed to helping individuals and families. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
13
13
years of professional experience
Work history
Disability Assessor (Freelance)
Lloyds Banking Group
National, Nationwide
02.2010 - 03.2016
- Assessed clients and documented information for records and analysis.
- Recruited clients for programmes based on their needs.
- Led workshops under professional supervision.
- Ran community program's to limit further client intervention and follow-up care.
- Highlighted additional support provisions to maximise clients' growth opportunities.
- Developed tailored action plans whilst prioritising pressing concerns.
- Offered practical daily living advice, including financial planning, housing support and legal guidance.
- Liaised with external and internal professionals to provide holistic support.
Disability Assessor
Capita
North East England, Greater Manchester
01.2009 - 02.2011
- Led workshops under professional supervision.
- Liaised with external and internal professionals to provide holistic support.
- Reported on clients' progress to evaluate service impact.
- Supported clients with rehabilitation and socialisation in community settings.
- Recruited clients for program's based on their needs.
- Helped service users to gain ability to function independently in society.
- Listened to clients' current struggles to signpost relevant support.
- Highlighted additional support provisions to maximise clients' growth opportunities.
- Identified key client needs to develop targeted support program's.
- Assessed clients and documented information for records and analysis.
- Collaborated with external support providers to maintain good care continuity.
- Counseled clients through difficult times using approved and compassionate strategies.
- Developed tailored action plans whilst prioritising pressing concerns.
Social and Community Services Manager
People Matters (Leeds)
Leeds, West Yorkshire
08.2008 - 07.2010
- Inspired teams to proactively pursue continuous improvement within areas of work.
- Collaborated with management team to strengthen operational delivery to meet high quality standards.
- Implemented service-wide changes to drive satisfaction rates for service users.
- Demonstrated organisational values and championed professional development by organising training opportunities.
- Set expectations for staff and service users for consistent and regulatory compliant service.
- Offered tailored guidance to help staff navigate complexities of daily workloads.
- Boosted quality of care by offering expert advice and mentoring team.
- Adapted to changing needs of service users by analysing [Type] data and feedback to identify areas requiring improvement.
- Anticipated staff and resource requirements to facilitate smooth execution of social care services.
- Worked closely with external parties to align work with mission statement and maximise impact.
- Expanded service provision through strategic management and forward-planning, catering to changes in client demand.
- Promoted safeguarding standards in line with updated regulations to help protect from risk.
- Shaped program's and service offering to reflect lived experiences of service users.
Founding Director Brisbane User Led Migrant SS
Michael Fawcett
Brisbane Queensland AU, Queensland (AU)
06.2004 - 07.2008
- Developed Strategies and services to improve the quality of life of skilled migrants.
- Recruited, mentored, supervised and trained staff to deliver a range of support services to include practical and emotional support, signposting and referral to other services and organistions
- Developed improved resources to support department learning goals.
- Identified workforce knowledge and skill gaps to develop appropriate corrective training.
- Improved Learning Management Systems to increase engagement with resources.
- Ran workshops to improve knowledge and understanding of key support requirements.
- As a founding member I organised and chaired monthly trustee meetings and Annual General Meetings
Community Development Manager
People Matters (Leeds)_
Leeds, West Yorkshire
07.2003 - 07.2004
- Implemented program's and schemes to engage Adults with LD with activities of daily living and participate in community groups.
- Developed short- and long-term strategies on te back of the Government White Paper 'Valuing People to find alternatives to day centre provision after the proposed closures by the government of the time.
- Offered one-to-one and group support to people with Learning difficulties, aiding positive individual and community change.
- Maintained thorough understanding of government regulations and legislation to provide optimal, compliant support.
- Developed and Delivered an Action Research Program aimed at identifying alternative daytime provision to Adults with Disabilities'. The project was entitled 'Ordinary Days' and wrote interim and final reports which were submitted to funders (the UK Govt) and stake holders and contributed to policy and legislative reforms.
Education
Master of Science - School of Environment and Health
Leeds Beckett University
LeedsBachelor of Nursing (Incomplete programme of Study - Nursing
QUT (Queensland University of Technology
Brisbane, Australia 01.2007 -
Bachelor of Science (Hons) - Counseling and Therapeutic Studies
Leeds Beckett University
Leeds 09.2000 -
Skills
- Community engagement
- Advocacy
- Caseload management
- Documentation management
- Documentation skills
- Client needs assessments
- Written and verbal communication
- Attention to Detail
Timeline
Disability Assessor (Freelance)
Lloyds Banking Group
02.2010 - 03.2016
Disability Assessor
Capita
01.2009 - 02.2011
Social and Community Services Manager
People Matters (Leeds)
08.2008 - 07.2010
Bachelor of Nursing (Incomplete programme of Study - Nursing
QUT (Queensland University of Technology
01.2007 -
Founding Director Brisbane User Led Migrant SS
Michael Fawcett
06.2004 - 07.2008
Community Development Manager
People Matters (Leeds)_
07.2003 - 07.2004
Bachelor of Science (Hons) - Counseling and Therapeutic Studies
Leeds Beckett University
09.2000 -
Master of Science - School of Environment and Health
Leeds Beckett University
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