Elizabeth Barr
Overview
4
4
years of professional experience
Work history
Events assistant
National Trust
Newtownards, DOWN
03.2023 - Current
- Loaded and unloaded supplies and equipment to foster seamless event setup.
- Completed venue set and breakdown, transporting and storing equipment safely..
- Safeguarded staff and guests, promptly reporting or resolving identified hazards.
- Set up equipment in pre-determined layouts and locations to meet event needs.
- Monitored crowd to proactively identify problems and keep groups under control.
- Answered questions about event layout and itinerary, handing out maps and schedules.
- Resolved customer issues effectively, using strong interpersonal skills and conflict resolution techniques.
General assistant
The Ark Open Farm
Newtownards, Ards and North Down
10.2022 - 07.2023
- Worked closely with team members to achieve collective goals and objectives.
- Greeted guests and clients with warmth and professionalism.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Maintained animal health and safety, verifying compliance with animal welfare codes across all tasks.
- Cleaned animal enclosures and performed minor maintenance.
- Responsible for the care of animals.
- SEASONAL: Started this role as a seasonal assistant on their pumpkin patch, which was a very fast paced environment with high pressure to deliver top their customer service and then also worked in their Christmas and Easter events which involved delivering customer service to the highest level and ensuring visitors had a positive experience.
Retail volunteer
Barnardo's
Bangor, Down
02.2021 - 02.2023
- Engaged customers to enhance in-store experience and provide outstanding customer service.
- Organised displays to promote inventory and encourage customer purchases.
- Tagged products quickly and accurately with price tags and stickers.
- Boosted product sales by offering selection guidance to customers.
- Carried out active selling from initial customer greeting.
- Faced up shelves and displays, checked dates and executed visual merchandising plans.
- Created product presentations to company brand standards and in line with visual merchandising plans.
- Maintained display and organisation of department based on visual merchandising guidelines.
- Followed merchandising guidelines to present visually appealing displays.
Event volunteer
The Open House festival
Bangor, Ards and North Down
05.2022 - 08.2022
- Prepared premises and supplies for arriving guests.
- Worked with event staff to coordinate day-of workflow and meet high-volume task loads with minimal challenges.
- Communicated with patrons to assist with enquiries, special requests or complaints.
- Sold and served refreshments to customers, promoting fun atmosphere and driving revenue gains.
- Managed guest lists, RSVPs and registrations to maintain smooth flow of events.
- Patrolled car park to monitor vehicles, identify problem behaviour and prevent damage or theft.
- Directed guests to correct seating locations and answered questions about facility amenities.
Education
Bachelor of Arts - Product Design
University of Edinburgh
Edinburgh 09/2024 -
A-Levels - Art, Geography, Technology and Psychology
Methodist College
Belfast 09/2017 - 06/2024
Skills
- Cash handling
- Attention to Detail
- Visual merchandising
- Outstanding customer service
- Confident communicator
- Merchandising
- Payment Processing
- Product knowledge
- Upselling expertise
- Stock counting
Timeline
Events assistant
National Trust
03.2023 - Current
General assistant
The Ark Open Farm
10.2022 - 07.2023
Event volunteer
The Open House festival
05.2022 - 08.2022
Retail volunteer
Barnardo's
02.2021 - 02.2023
Bachelor of Arts - Product Design
University of Edinburgh
09/2024 -
A-Levels - Art, Geography, Technology and Psychology
Methodist College
09/2017 - 06/2024
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