ELIZA BARTLETT
High Bickington,Devon
Summary
I have been home-schooled since 2020 and am currently studying English Language and Literature to prepare for GCSEs alongside maths. I am also a photographer with 10 years' experience in nature photography. My provisional driving licence has been obtained and my theory test has been passed; my driving test is booked for late this year. I consider myself a reliable, friendly and dedicated employee, who understands the importance of responsibility. I work diligently, especially when motivated for a passion to learn the art.
Overview
2
2
years of professional experience
Work history
Summer Team Member
Butlins
Minehead, Somerset
2024.06 - 2024.08
- Participated actively in stock take exercises contributing towards keeping accurate records on inventory.
- Stocked and faced-up shelves to create eye-catching displays and present merchandise effectively.
- Resolved customer complaints with effective communication skills.
- Improved customer service by efficiently processing transactions and resolving queries.
- Handled large volumes of cash securely, preventing loss or theft.
- Performed regular checks of storage areas for maintaining a neat and tidy work environment.
- Managed high-pressure situations calmly while serving large volumes of customers during peak holiday season.
- Maintained shop floor presentation standards by restocking shelves.
- Resolved customer complaints and answered queries about store products.
- Assisted customers in finding specific items throughout the store.
- Assisted in physical set-up for large-scale events, arranging merchandise and seating to enhance customer experience.
Summer Team Member
Butlins
Minehead, Somerset
2023.07 - 2023.08
Community Shop Volunteer
High Bickington Community Shop
High Bickington, Devon
2022.09 - 2023.03
- Fostered positive relationships with customers to enhance brand image.
- Built rapport with new and existing customers to boost client retention.
- Facilitated smooth checkout process, ensuring a pleasant shopping experience for customers.
- Helped customers obtain specialised help for refunds and exchanges.
- Upheld high standards of cleanliness throughout the store area for improved customer experience.
- Handled stock replenishments during non-trading hours minimising disruption to shoppers.
- Tagged products quickly and accurately with price tags and stickers.
Skills
- Stock management
- Stock unloading
- Stock facing
- Stock labelling
- Cash register operation
- Customer service
- Customer communication
- Adaptability and Flexibility
- Issue resolution
- Event setup
- Staff training
PRIOR EXPERIENCE:
Butlins Summer Team Member: July - August 2023 & June - August 2024
Affiliations
- Photography, Reading, Crochet, Media Analysis and History
Timeline
Summer Team Member
Butlins
2024.06 - 2024.08
Summer Team Member
Butlins
2023.07 - 2023.08
Community Shop Volunteer
High Bickington Community Shop
2022.09 - 2023.03