Eliz Ali

Throughout my training as a Student Midwife, I have gained valuable experience providing compassionate, evidence-based, person-centred care to women, newborn babies and their families across antenatal, intrapartum, postnatal, community and neonatal settings. This experience has enabled me to develop excellent clinical, communication and organisational skills while working effectively in busy multidisciplinary teams. I have built confidence in clinical assessment, recognising and escalating concerns, maintaining accurate patient records and supporting women through a range of routine and complex situations. I am skilled at quickly building trusting relationships with women, families and colleagues, enabling me to provide individualised care and communicate effectively in often emotional or high-pressure situations. My training has strengthened my ability to remain calm under pressure, prioritise competing workloads and adapt to changing clinical environments. I am committed to delivering safe, high-quality care with professionalism, empathy and a strong focus on continuous learning and development.

As a Nanny and Housekeeper, I have provided attentive, reliable and nurturing care for children while ensuring a safe, organised and welcoming home environment. I have experience planning engaging, age-appropriate activities that support children's learning and development, preparing nutritious meals, assisting with daily routines, school runs and bedtime routines, and promoting positive behaviour through patience and consistency. Alongside childcare responsibilities, I have managed household tasks including cleaning, laundry, ironing, meal preparation and maintaining high standards of organisation. My experience has strengthened my ability to multitask, manage my time effectively and adapt to the individual needs of each family. I am skilled at building strong, trusting relationships with both children and parents, providing dependable support while maintaining professionalism, discretion and excellent attention to detail.

As an Office Administrator within a security and alarms company, I supported the day-to-day running of the business by providing efficient administrative and customer service support. My responsibilities included managing incoming calls and emails, scheduling engineer appointments, maintaining accurate customer records, processing documentation, updating internal systems and liaising with customers and engineers to ensure work was completed efficiently. I regularly used Microsoft Office, including Excel, Word and Outlook, alongside company-specific software to manage databases, produce reports, maintain records and ensure accurate data entry. Working in a fast-paced environment strengthened my organisational skills, attention to detail and ability to manage multiple priorities while maintaining accuracy. I built strong relationships with customers and colleagues through clear communication, professionalism and a proactive approach, helping to deliver a high standard of service and support the smooth running of the business.

As a Sales Assistant at Next, I delivered excellent customer service in a fast-paced retail environment while helping customers find products and ensuring a positive shopping experience. My responsibilities included processing transactions, replenishing stock, maintaining high visual merchandising standards and supporting the day-to-day running of the store. Working in retail strengthened my communication, teamwork and problem-solving skills, while developing my ability to work efficiently under pressure, prioritise tasks and adapt to changing customer demands. I consistently demonstrated professionalism, reliability and a positive attitude, building strong relationships with customers and colleagues to contribute to an efficient and welcoming store environment.

As a Customer Assistant at Tesco, I provided friendly and efficient customer service while supporting the smooth day-to-day operation of a busy supermarket. My responsibilities included assisting customers with enquiries, replenishing stock, maintaining high standards of product presentation, operating tills and ensuring shelves remained well stocked and organised. Working in a fast-paced retail environment strengthened my communication, teamwork and time management skills, while developing my ability to work under pressure, adapt to changing priorities and deliver excellent service. I built positive relationships with customers and colleagues through a professional, approachable and reliable attitude, always striving to create a welcoming shopping experience.