Elissa A Manifold
Prestatyn,Denbighshire
Summary
Confident young lady seeking a new challenge. Always punctual, reliable and self-motivated,
A talented advertising professional skilled in building campaign engagement demonstrating strengths in networking and relationship-building to grow productive partnerships. A collaborative team player committed to achieving business targets and high client satisfaction and revenue growth by aligning advertising efforts with business goals
Overview
9
9
years of professional experience
Work history
Advertising Sales Executive
Wendy Wossell & Co Ltd
Rhyl, Denbighshire
2010.06 - 2010.09
- Conducted meticulous market research for strategic advertising placement.
- Identified potential clients through comprehensive market analysis-generated leads successfully.
- Tailored advertising solutions to individual client
- Resolved client concerns swiftly and professionally, maintaining high levels of service quality.
- Developed targeted advice for decision-makers on how best to reach target consumers and build awareness.
- Managed client relationships for enhanced customer satisfaction and loyalty.
- Created persuasive advertisement proposals, resulting in high client buy-in rates.
I.T. Assistant
Dreamland Solutions
Manchester
2009.03 - 2010.03
- Dealing with client enquiries
- Enhanced network security with the installation of updated antivirus software.
- Ensured smooth operations with routine system maintenance tasks.
- Assisted in new software implementation projects, resulting in improved productivity.
- Boosted client satisfaction by providing timely remote IT support.
- Troubleshot network connectivity issues, enabling uninterrupted workflow.
- Distilled complex technical information into easily digestible instructions for end-users.
- Managed helpdesk queries efficiently, leading to improved customer service ratings.
Tactical Promoter
Various Companies
Manchester and Italy
2002.03 - 2005.09
- Promoted a diverse range of products, including Marmite foods, Metz, Buitoni Pasta, Nintendo Games, and Benetton, achieving an increase in brand awareness
- Created a positive brand image by maintaining an upbeat and friendly demeanour at all times.
- Achieved high levels of customer satisfaction with thorough knowledge of products promoted.
- Demonstrated self-confidence and professionalism while engaging with customers, enhancing customer satisfaction ratings through effective communication and relationship-building skills
- Executed targeted sales strategies, successfully engaging with many customers and utilising diverse selling techniques to achieve a sales increase during the campaign period
- Used product and service knowledge to guide customer decision-making.
Secretary
Ascend Communications Ltd
Farnham, Surrey
2001.07 - 2001.09
- Created a systematic filing system, ease of document retrieval
- Followed written and verbal procedures, completing tasks with accuracy and efficiency.
- Addressed inquiries and responded via email or telephone follow-up.
- Checked stationery supplies and ordered low-stock items quickly to meet demand.
- Screened and directed incoming phone calls and distributed correspondence effectively.
- Streamlined office procedures to increase efficiency.
- Improved client relationships through professional telephone etiquette.
Education
A-Levels - English , French , History
Prestatyn High School
Prestatyn, North Wales 1990.06 - 1999.06
CIW Foundation - I.T. based course
Online
Wales 2007.06 - 2008.06
BA (Hons) - International Business with Italian
Manchester Metropolitan University
Manchester. England 2000.06 - 2006.08
BSc (Hons) Computing - Computing
Arden University
Wales 2024.10 -
Skills
- Italian
- System maintenance
- System optimization
- Virus removal
- OS installation
- Upgrades
- Networks
- Flexible
- Confident
- PR
- Sales
Custom
Available on request
Affiliations
- My hobbies include reading and creative writing.
Timeline
BSc (Hons) Computing - Computing
Arden University
2024.10 -
Advertising Sales Executive
Wendy Wossell & Co Ltd
2010.06 - 2010.09
I.T. Assistant
Dreamland Solutions
2009.03 - 2010.03
CIW Foundation - I.T. based course
Online
2007.06 - 2008.06
Tactical Promoter
Various Companies
2002.03 - 2005.09
Secretary
Ascend Communications Ltd
2001.07 - 2001.09
BA (Hons) - International Business with Italian
Manchester Metropolitan University
2000.06 - 2006.08
A-Levels - English , French , History
Prestatyn High School
1990.06 - 1999.06