Summary
Overview
Work History
Education
Skills
Custom
Affiliations
Timeline
Generic

Elissa A Manifold

Prestatyn,Denbighshire

Summary

Confident young lady seeking a new challenge. Always punctual, reliable and self-motivated,

A talented advertising professional skilled in building campaign engagement demonstrating strengths in networking and relationship-building to grow productive partnerships. A collaborative team player committed to achieving business targets and high client satisfaction and revenue growth by aligning advertising efforts with business goals

Overview

9
9
years of professional experience

Work History

Advertising Sales Executive

Wendy Wossell & Co Ltd
Rhyl, Denbighshire
06.2010 - 09.2010


  • Conducted meticulous market research for strategic advertising placement.
  • Identified potential clients through comprehensive market analysis-generated leads successfully.
  • Tailored advertising solutions to individual client
  • Resolved client concerns swiftly and professionally, maintaining high levels of service quality.
  • Developed targeted advice for decision-makers on how best to reach target consumers and build awareness.
  • Managed client relationships for enhanced customer satisfaction and loyalty.
  • Created persuasive advertisement proposals, resulting in high client buy-in rates.

I.T. Assistant

Dreamland Solutions
Manchester
03.2009 - 03.2010
  • Dealing with client enquiries
  • Enhanced network security with the installation of updated antivirus software.
  • Ensured smooth operations with routine system maintenance tasks.
  • Assisted in new software implementation projects, resulting in improved productivity.
  • Boosted client satisfaction by providing timely remote IT support.
  • Troubleshot network connectivity issues, enabling uninterrupted workflow.
  • Distilled complex technical information into easily digestible instructions for end-users.
  • Managed helpdesk queries efficiently, leading to improved customer service ratings.

Tactical Promoter

Various Companies
Manchester and Italy
03.2002 - 09.2005
  • Promoted a diverse range of products, including Marmite foods, Metz, Buitoni Pasta, Nintendo Games, and Benetton, achieving an increase in brand awareness
  • Created a positive brand image by maintaining an upbeat and friendly demeanour at all times.
  • Achieved high levels of customer satisfaction with thorough knowledge of products promoted.
  • Demonstrated self-confidence and professionalism while engaging with customers, enhancing customer satisfaction ratings through effective communication and relationship-building skills
  • Executed targeted sales strategies, successfully engaging with many customers and utilising diverse selling techniques to achieve a sales increase during the campaign period
  • Used product and service knowledge to guide customer decision-making.

Secretary

Ascend Communications Ltd
Farnham, Surrey
07.2001 - 09.2001


  • Created a systematic filing system, ease of document retrieval
  • Followed written and verbal procedures, completing tasks with accuracy and efficiency.
  • Addressed inquiries and responded via email or telephone follow-up.
  • Checked stationery supplies and ordered low-stock items quickly to meet demand.
  • Screened and directed incoming phone calls and distributed correspondence effectively.
  • Streamlined office procedures to increase efficiency.
  • Improved client relationships through professional telephone etiquette.

Education

A-Levels - English , French , History

Prestatyn High School
Prestatyn, North Wales
06.1990 - 06.1999

CIW Foundation - I.T. based course

Online
Wales
06.2007 - 06.2008

BA (Hons) - International Business with Italian

Manchester Metropolitan University
Manchester. England
06.2000 - 08.2006

BSc (Hons) Computing - Computing

Arden University
Wales
10.2024 -

Skills

  • Italian
  • System maintenance
  • System optimization
  • Virus removal
  • OS installation
  • Upgrades
  • Networks
  • Flexible
  • Confident
  • PR
  • Sales

Custom

Available on request

Affiliations

  • My hobbies include reading and creative writing.

Timeline

BSc (Hons) Computing - Computing

Arden University
10.2024 -

Advertising Sales Executive

Wendy Wossell & Co Ltd
06.2010 - 09.2010

I.T. Assistant

Dreamland Solutions
03.2009 - 03.2010

CIW Foundation - I.T. based course

Online
06.2007 - 06.2008

Tactical Promoter

Various Companies
03.2002 - 09.2005

Secretary

Ascend Communications Ltd
07.2001 - 09.2001

BA (Hons) - International Business with Italian

Manchester Metropolitan University
06.2000 - 08.2006

A-Levels - English , French , History

Prestatyn High School
06.1990 - 06.1999
Elissa A Manifold