Elisona Qoraj
Birmingham,West Midands
Summary
Dedicated professional specializing in criminology and mental health support, showcasing adaptability and composure in high-pressure situations. Proficient in Microsoft Office Suite, with a strong focus on problem-solving and maintaining professional standards. Highly organized with a clear understanding of boundaries, committed to enhancing organizational effectiveness and advancing mental health initiatives.
Offering strong teamwork and communication.
Responsible and commitment to high-quality service . Motivated and flexible for responsive team and customer support. Enthusiastic and energetic to achieve positive, professional environments.
Overview
5
5
years of professional experience
Work history
Independed contracter
Stuffing 2025 Inc
Struga , North Macedonia
2025.01 - 2025.08
- Established clear lines of communication across team members; improved overall cohesion and effectiveness in task execution.
- Allocated tasks according to individual skill sets, maximising productivity on-site.
- Coordinated subcontractors, resulting in timely completion of tasks.
- Managed over 50 customer calls per day
Freight logistics dispatcher
VZ United
Devenport , Iowa
2023.01 - 2024.12
- Updated transportation management system regularly for accurate record keeping.
- Assembled necessary paperwork before dispatching trucks, facilitating hassle-free transport.
- Conducted routine checks on vehicles for maintenance purposes.
- Handled emergency situations effectively, minimising potential losses or delays in delivery.
- Assisted in training new hires, boosting team's competency level.
- Resolved logistical issues swiftly, reducing disruption in services provided to clients.
- Provided detailed instructions to drivers, ensuring safe and efficient deliveries.
Event hostess
Restorant Aquarius
Struga, North Macedonia
2024.08 - 2024.09
- Assisted in setting up venues, contributing to timely start of events.
- Adapted quickly in high-pressure situations, maintaining calm demeanor throughout events.
- Enhanced event ambiance by greeting and directing guests promptly upon arrival.
- Maintained professional image at all times whilst serving as the face of each event.
- Greeted and welcomed event attendees, creating positive and engaging atmosphere.
Freight dispatcher
MKN United INC
Bettendorf, Iowa
2021.10 - 2022.12
- Prepared necessary shipping documentation, ensuring legal compliance at all times.
- Achieved client satisfaction by promptly resolving any dispatch issues.
- Maintained accurate records, improving internal transparency of operations.
- Followed up on undelivered freight, minimising customer complaints.
- Conducted thorough checks on all dispatched goods, maintaining quality control standards.
- Kept accurate files and documentation in line with company-established standards and regulatory requirements.
Cakes and sweets maker
Lux Bar
Struga , North Macedonia
2021.05 - 2021.07
- Maintained consistent quality control over cakes and sweets produced, assured superior product delivery.
- Used advanced decorating tools for intricate cake designs, boosted visual appeal of products.
- Implemented strict hygiene standards whilst handling ingredients, ensured food safety compliance.
- Experimented with flavour combinations, introduced unique tastes in product line.
Radio presenter
Rrapi Radio
Struga, North macedonia
2021.01 - 2021.04
- Produced engaging scripts that resulted in increased audience retention rate.
- Handled emergency broadcasting situations effectively, providing timely information to listeners during emergencies or unexpected events.
- Adhered strictly to broadcast deadlines helping ensure uninterrupted service.
- Interviewed a wide range of guests, enhancing the diversity of show content.
Education
Bachelor Degree - Criminalistics and detective
International University of Struga
Struga North Macedonia 10/2020 - 10/2023
High school Diploma - Core Subjects
Babe Dude Karbunara
Berat Albania 09/2017 - 07/2020
Skills
- Adaptability to changes
- Problem-solving
- Calm under pressure
- Professional discipline
- Microsoft Word, Excel and Powerpoint
- Well-organised
- Costumer service
- Comunicative
Affiliations
- Fitness
- Running
- Reading
Languages
greek
Fluent
Albanian
Native
Macedonian
Elementary
English
Fluent
References
References available upon request.
Timeline
Independed contracter
Stuffing 2025 Inc
2025.01 - 2025.08
Event hostess
Restorant Aquarius
2024.08 - 2024.09
Freight logistics dispatcher
VZ United
2023.01 - 2024.12
Freight dispatcher
MKN United INC
2021.10 - 2022.12
Cakes and sweets maker
Lux Bar
2021.05 - 2021.07
Radio presenter
Rrapi Radio
2021.01 - 2021.04
Bachelor Degree - Criminalistics and detective
International University of Struga
10/2020 - 10/2023
High school Diploma - Core Subjects
Babe Dude Karbunara
09/2017 - 07/2020