Registered dental nurse with nearly 7 years of experience in delivering exceptional patient care. Skilled in building rapport with patients and ensuring comfort throughout treatment processes. Competent in performing procedures in compliance with CQC standards, with extensive chairside experience in both surgical and routine settings. Committed to continuous learning and enhancing patient experiences through compassionate support and effective communication.
Overview
11
11
years of professional experience
Work history
Dental nurse
Sandes Avenue Dental Practice
Kendal, Cumbria
2019.06 - Current
Achieved a consistently clean and orderly work environment through diligent maintenance and adherence to infection control protocols.
Trained new staff members, contributing to a skilled team of both qualified professionals and trainees.
Delivered exceptional reception service, booking patients and addressing treatment, appointment, and financial queries effectively.
Streamlined minor oral surgery (MOSS) referral process by assessing and organising clinics for prompt patient booking.
Provided nursing support during complex implant procedures and oral surgeries, enhancing clinical outcomes.
Optimised surgical and routine procedures by preparing necessary equipment with precision.
Empowered patients with comprehensive treatment information, ensuring they understood all available options.
Fostered positive patient experiences by alleviating anxiety and providing reassurance.
Maintained high standards of hygiene compliance through meticulous decontamination and sterilisation of dental equipment.
Bartender
White Hart
Kendal, Cumbria
2018.01 - 2021.08
Maintained cleanliness and organisation of bar to enhance customer satisfaction.
Supported team members in delivering good service during busy periods.
Managed cash transactions securely.
Checked identification of customers to verify legal drinking age compliance.
Assisted in training new staff members.
Carried out end-of-day cleanup to prepare bar for next day.
Collected, washed, and stored glassware efficiently.
Hairdresser
Hair Bazaar
Kendal, Cumbria
2015.07 - 2019.05
Ensured cleanliness of salon tools and equipment.
Offered advice on hair care products to boost sales.
Counted and recorded daily financial transactions.
Assisted clients in navigating to and from reception and salon areas.
Kept updated with latest training techniques and fashion trends in hair industry.
Education
NVQ Level 3 - Dental Nursing
City & Guilds
Kendal
NVQ Level 3 - Hairdressing
City & Guilds
Kendal
/2017 - /2018
NVQ Level 2 - Hairdressing
City & Guilds
Kendal
/2016 - /2017
GCSEs -
Queen Katherine School
Kendal
Skills
Customer service excellence
Verbal and written communication
Infection control practices
Chairside assistance for complex procedures
Quick learner
Teamwork and independent work
Affiliations
Have taken part in an amateur dramatics theatre group every year for the past 13 years. I currently serve on the committee as Assistant Treasurer, helping manage finances and support the running of the group.
I enjoy organising fundraising events and aim to host at least one fundraiser each year. Developing planning, organisation, budgeting, and communication skills through fundraising activities