Eliselda Gorreja
Employee
Derbyshire ,United Kingdom
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure this position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Reliable employee seeking this position. Offering excellent communication and good judgment.
Overview
11
11
years of professional experience
3
3
Languages
Work History
Iron Maiden’s
Employee
Nottingham , United Kingdom
10.2018 - Current
- Carried out day-to-day duties accurately and efficiently.
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
- Maintained excellent attendance record, consistently arriving to work on time.
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Resolved problems, improved operations and provided exceptional service.
- Identified issues, analyzed information and provided solutions to problems.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Collaborated with team members to achieve target results.
- Led projects and analyzed data to identify opportunities for improvement.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Cristo Re Nursery
Employee
Ancona , Italy
11.2013 - 07.2016
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Delivered services to customer locations within specific timeframes.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Participated in team-building activities to enhance working relationships.
- Collaborated with team members to achieve target results.
- Handled Number calls per day to address customer inquiries and concerns.
- Worked with customers to understand needs and provide excellent service.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Worked flexible hours across night, weekend and holiday shifts.
- Successfully maintained clean, valid driver's license and access to reliable transportation.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Maintained excellent attendance record, consistently arriving to work on time.
Menghi Shoes & Co
Employee
Villa Musone, Italy
09.2004 - 01.2008
- Successfully maintained clean, valid driver's license and access to reliable transportation.
- Created plans and communicated deadlines to complete projects on time.
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Improved operations through consistent hard work and dedication.
- Developed and maintained courteous and effective working relationships.
- Collaborated with team members to achieve target results.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Identified issues, analyzed information and provided solutions to problems.
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record.
- Worked flexible hours across night, weekend and holiday shifts.
- Maintained energy and enthusiasm in fast-paced environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
Sico
Employee
San Biagio , An, Italy
09.2003 - 08.2004
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Maintained excellent attendance record, consistently arriving to work on time.
- Monitored company inventory to keep stock levels and databases updated.
- Developed team communications and information for meetings.
- Developed and maintained courteous and effective working relationships.
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
- Led projects and analyzed data to identify opportunities for improvement.
- Carried out day-to-day duties accurately and efficiently.
- Used coordination and planning skills to achieve results according to schedule.
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record.
- Collaborated with team members to achieve target results.
- Resolved problems, improved operations and provided exceptional service.
PAPERO BAR
Employee
Ancona , Italy
09.2002 - 12.2002
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Maintained energy and enthusiasm in fast-paced environment.
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Maintained excellent attendance record, consistently arriving to work on time.
- Drove operational improvements which resulted in savings and improved profit margins.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Identified issues, analyzed information and provided solutions to problems.
- Worked with customers to understand needs and provide excellent service.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
Education
Liceo Classico
Ancona Principles of Business And Administration
Nottingham College
Nottingham 11.2022 - 03.2023
Skills
Agile development environments
Environmental safety
Using ironing machines
Relaxed in digital environment
Safety and environmental standards
Lean environments
Call center environment
Environmental support
Garment ironing
Timeline
Principles of Business And Administration
Nottingham College
11.2022 - 03.2023
Iron Maiden’s
Employee
10.2018 - Current
Cristo Re Nursery
Employee
11.2013 - 07.2016
Menghi Shoes & Co
Employee
09.2004 - 01.2008
Sico
Employee
09.2003 - 08.2004
PAPERO BAR
Employee
09.2002 - 12.2002
Liceo Classico