Elise Watson

• Consistently upheld high standards of cleanliness and hygiene throughout the premises. of cleanliness and hygiene.
• Responded swiftly to emergency situations requiring immediate cleanup to minimise disruption.
• Adhered strictly to company policies regarding correct use of chemicals, reducing potential health risks.
• Employed power washers, carpet cleaners, and buffers to deliver excellent results both on and off the shop floor.
• Organised and cleaned communal areas, enhancing user experience and comfort. and well-organised for optimal functionality.
• Oversaw rubbish removal processes to ensure efficient waste disposal and recycling. efficiently, ensuring waste was properly sorted for recycling or disposal.
• Performed routine checks on cleaning supplies inventory to avoid running out of key items.
• Assumed extra duties during staff shortages to support store operations.
• Addressed specific customer requests or concerns promptly, contributing to overall satisfaction.
• Trained new staff members on store procedures and policies for an effective induction process.

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• Carried out active selling from the initial customer greeting.
• Addressed customer needs promptly, resulting in positive feedback and loyalty.
• Streamlined customer flow to minimise wait times and enhance satisfaction.
• Learnt about new products quickly, providing comprehensive guidance to customers.
• Created welcoming environment through clean and well-organised displays, enhancing customer experience.
• Balanced multiple tasks simultaneously whilst maintaining high-quality customer care.
• Handled high-pressure situations calmly, keeping store operations seamless during peak hours.
• Handled cash transactions swiftly, ensuring accurate accounting at the end of each shift.
• Operated cash registers with accuracy and processed cash and card transactions.
• Conducted daily inventory checks to manage stock levels accurately.
• Trained new staff members, fostering a supportive working environment.
• Recognised for strong performance, invited back for four consecutive summers, declined fourth year for permanent position elsewhere.