Adaptable and flexible team player with strong time management and organisational skills. Quick learner confident in meeting tight deadlines in fast-paced environments. Takes own initiative to complete tasks and identify process improvements.
Overview
8
8
years of professional experience
Work history
Care assistant
jackman`s lodge
Woking, Surrey
02.2025 - 08.2025
Collaborated with healthcare team for effective patient care delivery.
Aid in mobility exercises which resulted in improved physical strength among elderly residents.
Documented reports on daily observations accurately, helping in keeping track of every resident's progress over time.
Helped with personal care tasks, promoting hygiene and cleanliness amongst patients.
Responded promptly to emergency situations, ensuring safety of all residents.
Delivered excellent customer service by addressing concerns of patients' families.
Senior care assistant
Hamberley care home
West byflett
10.2022 - 12.2024
Recorded clinical observations in electronic health record and reported observed changes to senior clinical staff.
Maximised patient comfort by accurately assessing pain levels and administering pain-relieving medication.
Updated families regularly on patient progress and treatment plan changes.
Observed patient condition and behaviour closely, reporting changes or concerns promptly.
Assisted with medicine and stock counting, ordering and replenishing.
Completed documentation of care, hospital actions and patient activities for up-to-date client records.
Submitted reports to manager regarding status of client.
Completed care plan documentation to chart progress and improve resident health outcomes.
Worked professionally with caregiving teams and hospital departments to maintain continuity of care.
Monitored junior staff to assess care provisions and implement continued best practices.
Managed medication administration for residents, adhering strictly to prescribed doses.
Demonstrated empathy whilst dealing with challenging behaviours or emotional distress from residents.
Care assistant
Senacare services
Staines
10.2021 - 10.2022
Responded promptly to emergency situations, ensuring safety of all residents.
Helped with personal care tasks, promoting hygiene and cleanliness amongst patients.
Ensured safe environment by maintaining orderliness and cleanliness in the facility.
Organised recreational activities for improved social interaction amongst residents.
Receptionist
Brooklands hotel
Weybridge
10.2020 - 09.2021
Maintained an organised reception area for a professional business environment.
Handled appointment scheduling to ensure smooth daily operations.
Directed visitors and clients to appropriate staff, ensuring efficient service delivery.
Completed data entry tasks whilst adhering to strict deadlines.
Administered mail distribution process, ensuring each department received its correspondence in a timely manner.
Managed phone calls, resulting in effective communication flow within the company.
Assisted with administrative tasks, improving overall functionality of the office.
Enhanced customer satisfaction by efficiently managing all front desk enquiries.
Managed bookings using Booker software to schedule, cancel and re-arrange appointments.
Solved administrative and customer service issues with knowledgeable assistance and friendly support.
Managed high volume of incoming calls from multi-line telephone system and documented messages.
Coordinated office supplies orders to keep necessary materials available at all times.
Nursery assistant
starfish nursery
Farnham, Surrey
01.2019 - 10.2020
Enhanced children's social skills through organising group activities.
Assisted in the development of educational programmes to boost children's learning engagement.
Ensured quality childcare by following safety regulations strictly.