Summary
Overview
Work History
Education
Skills
Timeline
Generic
Elisabeta Andreea Dancuta

Elisabeta Andreea Dancuta

London

Summary

Hospitality professional committed to delivering outstanding guest experiences. Known for ability to manage multiple tasks efficiently and seamlessly adapt to changing needs. Strong focus on team collaboration and achieving high standards, leveraging skills in communication and customer service.

Experienced with providing high-quality guest services and maintaining welcoming environment. Utilizes excellent communication skills to ensure guest satisfaction and team cohesion. Knowledge of effective problem-solving techniques and efficient task management.

Customer-oriented team member with strong background in customer relations and administrative support. Seamlessly provides check-in and check-out processes and assists guests in friendly, courteous manner. Committed to leaving great, lasting impression.

Overview

4
4
years of professional experience

Work History

Restaurant Hostess

Calibre Recruitment
03.2025 - Current
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Answered customer questions about hours, seating, and menu information.
  • Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.

Room Service Waiter

Firmdale Hotels
01.2024 - 03.2025
  • Friendly and professional, with exceptional customer service abilities
  • Experienced in serving food and beverages to guests while maintaining a high level of comfort and satisfaction
  • Exceeded customer service expectations by providing friendly and courteous service to all guests

Waiter

Millennium and Copthorne Hotels
02.2023 - 01.2024
  • Developed a deep understanding of menu items and specials, allowing for detailed and accurate descriptions to customers
  • Collaborated with kitchen staff to efficiently manage orders and ensure timely delivery of meals to customers

Housekeeper Supervisor

Soho House
02.2021 - 11.2022
  • Enhanced guest satisfaction by maintaining a clean and organized environment in all assigned areas.
  • Managed team productivity and workflow to exceed quality standards.
  • Worked with front desk to respond promptly to all guest requests.

Education

Business Management - Business Management

Canterbury Christ Church University

Print and Graphic Design - Print And Graphic Design

Link Academy
11.2024

Natural Sciences -

College "Mihai Eminescu"
07.2014

Skills

  • Communication
  • Decision Making
  • Ability to Multitask
  • Problem Solving
  • Creativity
  • Ability to Work Under Pressure
  • Communication Skills
  • Teamwork
  • Adaptability
  • Computer Skills
  • Customer Service
  • Good time management

Timeline

Restaurant Hostess

Calibre Recruitment
03.2025 - Current

Room Service Waiter

Firmdale Hotels
01.2024 - 03.2025

Waiter

Millennium and Copthorne Hotels
02.2023 - 01.2024

Housekeeper Supervisor

Soho House
02.2021 - 11.2022

Print and Graphic Design - Print And Graphic Design

Link Academy

Natural Sciences -

College "Mihai Eminescu"

Business Management - Business Management

Canterbury Christ Church University
Elisabeta Andreea Dancuta