Eliona Selmani
London,UK
Summary
Results-driven individual with a proven ability to lead teams and deliver high standards of service in fast-paced settings. Aspiring radiography student with a strong interest in diagnostic imaging and improving patient outcomes. Driven professional with exceptional leadership qualities and strategic planning capabilities. Skilled in operational management and team development, demonstrating ability to drive business growth and streamline processes. Eager to leverage these competencies to make significant contributions in the radiology field.
Overview
3
3
years of professional experience
Work history
Shadowing radiology department
St George's Hospital
2025.07
- Shadowed radiologists and multidisciplinary teams at St George's Hospital, gaining insight into diagnostic imaging workflows and patient care pathways.
- Observed a range of imaging techniques including X-ray, CT, and MRI, developing a basic understanding of their clinical applications.
- Learned how radiological findings contribute to diagnosis, treatment planning, and ongoing patient management.
- Maintained strict patient confidentiality and adhered to NHS professional and ethical standards at all times.
- Developed communication and teamwork skills by interacting with healthcare professionals across departments.
- Demonstrated professionalism, punctuality, and a proactive approach to learning in a clinical environment.
General Manager
Jenki Matcha
2025.04 - 2026.03
- Oversaw all aspects of daily operations, ensuring smooth running of the organisation.
- Built high-performing teams to achieve organisational objectives.
- Managed day-to-day operations of a high-volume matcha bar, ensuring efficient service and a consistently high standard of customer experience.
- Led, trained, and supervised a team of staff, fostering a positive work environment and maintaining strong team performance.
- Oversaw inventory management, stock ordering, and supplier relationships to ensure product availability and minimise waste.
- Monitored financial performance, including daily sales, budgeting, and cost control to maximise profitability.
- Delivered excellent customer service, handling queries and resolving complaints in a professional and timely manner.
- Ensured compliance with health, safety, and hygiene regulations at all times.
- Developed marketing initiatives and promotions to increase footfall and brand awareness.
- Maintained in-depth knowledge of matcha products and preparation techniques to uphold quality and train staff effectively.
Assistant Manager
Jenki Matcha
2024.06 - 2025.04
Matcharista
Jenki
London
2023.06 - 2024.06
Trainee Health Coach
Sangam GP Surgery
2022.10 - 2022.10
- Assisted in delivering patient-centred care plans in collaboration with GPs, nurses, and other healthcare professionals.
- Built rapport with patients from diverse backgrounds, demonstrating empathy, active listening, and strong communication skills.
- Maintained accurate and confidential patient records in line with NHS data protection and ethical standards.
- Promoted preventative healthcare by providing guidance on healthy living and signposting to relevant services.
Education
GCSEs - Mathematics and English
Plashet School
London, UK 9 2016 - 6 2021
A levels - Biology, Sociology and Drama
St Angela’s Ursuline school
London, UK 9 2021 - 8 2023
Skills
- Team Collaboration
- Outstanding communication skills
- Leadership and team management
- Computer skills - Microsoft Office Suite, Operating systems Time keeping skills
- Customer Service
- Management Skills
- Ability to remain calm and professional in high-pressure environments
- Safety regulations adherence
- Strong organisational and time management skills
- Team collaboration across different roles and departments
References
Available on request
Languages
English
Intermediate
Albanian
Elementary
Timeline
Shadowing radiology department
St George's Hospital
2025.07
General Manager
Jenki Matcha
2025.04 - 2026.03
Assistant Manager
Jenki Matcha
2024.06 - 2025.04
Matcharista
Jenki
2023.06 - 2024.06
Trainee Health Coach
Sangam GP Surgery
2022.10 - 2022.10
GCSEs - Mathematics and English
Plashet School
9 2016 - 6 2021
A levels - Biology, Sociology and Drama
St Angela’s Ursuline school
9 2021 - 8 2023