I am currently working in my family business as a receptionist, where I greet clients, manage incoming calls, and coordinate bookings for our therapists.
I handle enquiries with professionalism, clearly explaining available treatments and services to ensure clients feel informed and comfortable.
My role also involves maintaining and organised schedule, supporting smooth daily operations, and delivering a high standard of customer service. I
I have also recently trained and started to perform massage treatments. Through this experience, I have developed strong communication, organisation, and customer care skills
Restaurant Waitress
Mitchell & Butler
Dunstable, Central Bedfordshire
06.2023 - 11.2025
I worked in a busy restaurant where I collaborated closely with kitchen and bar staff to keep service running smoothly and prevent delays.
I warmly greeted guests, took bookings, and ensured everyone felt welcomed.
I provided menus, offered recommendations, and handled any issues professionally to maintain a positive dining experience.
I also prepared tables for upcoming services and completed closing duties such as cleaning and restocking.
I consistently brought enthusiasm, reliability, and a friendly attitude to every shift.
Receptionist
Woodside clinic
Dunstable, Central Bedfordshire
03.2022 - 01.2024
I really enjoyed this job working as a receptionist in a medical environment
I proudly delivered front of house duties with professionalism, warmth, and genuine enthusiasm.
I greeted customers with a friendly, knowledgeable approach and ensured they felt welcomed from the moment they arrived.
I maintained accurate customer records, handled phone enquiries with a positive attitude, and efficiently managed bookings within the scheduling system.
I coordinated, updated, and optimised appointments to keep the day running smoothly.
I also contributed to a clean, organised clinic environment, always aiming to create a bright and enjoyable experience for both customers and colleagues.
Restaurant Waitress
Whitbread PLC
Dunstable, Bedfordshire
07.2022 - 06.2023
I worked part time as a waitress in a fast paced environment where
I serve high volumes of guests with exceptional customer care
Calculate charges, issue bills and collect payments.
Regularly communicate with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
Provide attentive, professional front-of-house service by checking reservations and showing guests to correct tables.
Support restaurant set-up, cleaning and preparations, readying appropriately for first customer arrivals.
Education
NVQ Level 3 - Beauty Therapy
London College of Beauty Therapy (LCBT)
London
09.2024 - 07.2025
NVQ Level 2 Beauty Therapy - Beauty Therapy
London College of Beauty Therapy (LCBT)
London
01.2024 - 08.2024
Higher National Diploma - Health & Social Care
Central Bedfordshire College
Dunstable
05.2023
GCSEs -
Harlington Upper School
Harlington, Central Bedfordshire
05.2021
About me
I am a friendly person who has a positive outlook on life.
I have developed good people skills from working and enjoy communicating with the public and meeting new people.
I enjoying learning new skills and am quick to pick things up
I am always very punctual and give 100% in what i do.
Birthday
5th August 2005
Hobbies
In my spare time i enjoy going out & socialising with friends and family
I also play the drums and so far have achieved grade 6
I have enjoyed travelling to various places with my family and look forward to visiting more in the future with friends.