Self-motivated individual offering excellent skills in guest relations and upselling products and services. Engaging Waiter with ability to articulate and help customers make menu choices. Excellent issue resolution and customer service skills.
Overview
2
2
years of professional experience
1
1
Language
Work History
Barista
Cream lab
london, UK
02.2022 - Current
Warmly greeted and served customers, promptly processing payments to minimise wait times
Built strong relationships with customers, recalling names and regular orders to maintain rapport and loyalty
Performed all opening and closing duties fully and accurately to maintain cleanliness of café equipment
Cleaned and sanitised coffee and food preparation areas, maintaining impeccable hygiene standards.
Excellent communication skills, both verbal and written.
Barista
Readers Hub
lalitpur, Nepal
05.2022 - 10.2023
Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Cleaned counters, machines, utensils, and seating areas daily.
Made and served brand-specific café beverages with focus on speed, quality and consistency.
Recommended products based on solid understanding of individual customer needs and preferences.
Completed successful daily cash audits to correctly balance drawers at end of shifts.
Kept up-to-date with industry trends, incorporating new ideas into drink preparation and presentation.
Education
Bachelor of Business Administration - Business Management
University of East London
Current
Honours - Business Management
Prasadi Academy
04.2021
Skills
Coffee Machinery
Excellent Memory
Plates Presentation
Adaptive and Creative
Retail Management
Food Preparation and Safety
Cash Register Operation
Smoothie Making
Timeline
Barista
Readers Hub
05.2022 - 10.2023
Barista
Cream lab
02.2022 - Current
Bachelor of Business Administration - Business Management
University of East London
Honours - Business Management
Prasadi Academy
Work Preference
Work Type
Part Time
Work Location
On-Site
Important To Me
Personal development programsFlexible work hoursCareer advancementWork-life balanceTeam Building / Company Retreats