Elina Rai
London,United Kingdom
Summary
Self-motivated individual offering excellent skills in guest relations and upselling products and services. Engaging Waiter with ability to articulate and help customers make menu choices. Excellent issue resolution and customer service skills.
Overview
2
2
years of professional experience
3
3
years of post-secondary education
Work history
Food runner
Danfe Resturant
London, United Kingdom
02.2024 - 06.2024
- Cleaned and set tables quickly after customers left to maximise restaurant capacity.
- Followed health and hygiene standards when handling food and cleaning restaurants.
- Delivered food and drinks from kitchen to respective tables to meet timely expectations.
- Warmly greeted guests upon arrival to create welcoming atmosphere.
- Stayed up to date on menu changes to accurately answer customer queries.
- Checked frequently on guest needs and retrieved items, filled beverages, or answered questions.
Barista and Runner
Himalayan Java
Satdobato, Nepal
02.2022 - 11.2023
- Warmly greeted and served customers, promptly processing payments to minimise wait times.
- Built strong relationships with customers, recalling names and regular orders to maintain rapport and loyalty.
- Performed all opening and closing duties fully and accurately to maintain cleanliness of café equipment.
- Cleaned and sanitised coffee and food preparation areas, maintaining impeccable hygiene standards.
Education
Bachelor of Business Administration - Business Management
University of East London
London 01.2023 -
Diploma of Higher Education - Business Management
Prasadi Academy
Nepal 03.2018 - 04.2021
Skills
- Customer Service
- Food preparation
- Table clearing
- Menu memorisation
- Regulatory compliance
- Effective sales techniques
- Barista experience
- Teamwork
Languages
English
Intermediate
Hindi
Elementary
Nepali
Proficient (C2)
Affiliations
- Communicating, Playing Piano and Creative in art
Timeline
Food runner
Danfe Resturant
02.2024 - 06.2024
Bachelor of Business Administration - Business Management
University of East London
01.2023 -
Barista and Runner
Himalayan Java
02.2022 - 11.2023
Diploma of Higher Education - Business Management
Prasadi Academy
03.2018 - 04.2021
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