Dedicated executive administrative professional with extensive experience in operational coordination, planning and support. Background working with confidential information, strict processes and ambitious targets. Thrives under pressure in high tempo environment to meet tight deadlines.
Carrying out a variety of administrative duty to progress criminal cases through the court/tribunal system. Providing support to other functions within the HMCTS. Assisting in improving tools and techniques that are used within HMCTS. Problem solving by following assigned SOPs. Regular contact with the court and tribunal users including members of Judiciary and the legal profession. Working alongside team members with regular management support. Minimised risk of harm for victims and their families by providing information and support surrounding case progress and the judicial system. Responded to inquiries from general public regarding court appearance, trial dates, judicial procedures and fines. Responded to in-person and telephone requests for information from general public, Police and other involved parties.
Performed extraction and testing procedures according to agreed laboratory protocols to meet task specifications. Ensured stock levels of lab equipment, such as safety equipment, personal protective equipment. Promptly reordering low-stock items to prevent testing disruptions. Prepared and processed sample specimens consistently ensuring SOP compliance. Investigated and addressed non-conformities through root cause analysis. Regularly assessed extraction procedures and protocols, implementing improvements as needed for optimal department progress.
Enforced safety procedures in accordance with facility policies and government regulations.
Devised and maintained office systems to efficiently deal with paper flow. Typed documents,
updated websites and compiled information for meetings. Accountable for all staff development,
budgeting and supply ordering. Attended business meetings. Organised personal and professional
calendars and supplied reminders of upcoming meetings and events.