ELINA FJODOROVA

• Investigated discrepancies, missing items, and losses in stock records
• Conducted multiple daily stock counts with 100% accuracy
• Adjusted inventory through WMS and coordinated with other Samworth bakeries.
• Monitored product expiry dates, processed returns, and optimised stock usage.
• Supported logistical operations to reduce delays and improve efficiency.
• Improved returned goods management process to reduce loss.
• Conducted orders discrepancies investigations, supported planning and customer service team.
• Managed shelf life/orders/picking processes.
• Adhered strictly to industry standards in all planning tasks.

• Accurately and efficiently picked and despatched products, exceeding time and picking targets.
• Collaborated on stock checking routines, provided accurate inventory updates.
• Attended Health and Safety training, Manual Handling training to ensure consistent adherence to warehouse safety policies.
• Followed the instructions to carry out given duties in line with targets, positive team spirit, and willingness to help.
• Minimised product damage, ensuring goods were correctly handled and stored to task specifications.
• Followed precise orders to assist with continuous flow of goods coming in and out of distribution centre.
• Coordinated with management, contributed valuable input during team meetings.

The Ulverscroft Group is the world's leading publisher of large print books as well as unabridged audiobooks - providing the world's libraries with stock.

• Managed book and audiobook stock for libraries in the UK, Australia, NZ
• Created CDs, verified audio quality, and maintained print and packaging stock.
• Assisted with quality checks, order accuracy, and international shipping.
• Coordinated deliveries from suppliers; ensured the office was well-stocked at all times.
• Assisted colleagues with administrative tasks when needed, fostering a collaborative work environment.

• Maintained high standards of warehouse organisation, accurately reading labels to distribute and store stock according to specifications.
• Picked and packed 800 items per hour, exceeding warehouse productivity KPI by 50%.
• Consistently verified that goods were handled carefully, correctly, and in line with standard operating procedures to ensure customer satisfaction.
• Maintained a friendly, clean, and tidy working environment to uphold company rules and limit risk.

• Performed monthly internal audits to guarantee high levels of compliance with organizational requirements for data protection, risk management, safeguarding, Health & Safety policies.
• Managed all aspects of a private Ambassador residence housing territory.
• Consistently ensured resident satisfaction, addressing concerns and promptly following up on maintenance requests.
• Prepared weekly receivables report to consistently meet budget goals.
• Private Chef de Cuisine of Ambassador of Spain in Riga -passionate about food and service, organization and preparation of business lunches, celebrations.
• Built and sustained strong working relationships with a team of Embassy of Spain in Riga and Ambassador.

• Professionally represented sellers in acomplex negotiations with prospective buyers.
• Wrote contracts between buyers and sellers and ensured adherence.
• Market research projects, company image and marketing activity planning, monitoring and execution, daily office work.
• Answered phone calls and emails from potential and existing customers.
• Estimated property value with a high degree of accuracy following market procedures.
• Showed residential properties and explained thefeatures, value, and benefits of available homes.

• Handled all aspects of hotel operations, from guest services to budgeting.
• Organised large group bookings and corporate events.
• Boosted customer loyalty through service initiatives.