Elin Mclean

• Supported daily care and wellbeing activities, promoting independence and dignity.
• Delivered person-centered care plans to achieve positive outcomes for rehabilitation patients.
• Work with both Physiotherapy and Occupational therapy to ensure the best patient care for discharge
• Encouraged patient participation in therapeutic activities for increased engagement in their own recovery process.
• Improved patient mobility with regular guided exercise routines.
• Recorded patient updates and advised senior staff on progress towards rehabilitation plans.
• Delivered person-centred care plans to achieve positive outcomes for rehabilitation patients.

I have completed a six-month work placement at Cardiff Sports Clinic.

During this time, I gained a wealth of practical experience. This included; detailed history taking from clients, clinical examinations and diagnosis, practical treatments (massage techniques, trigger points assessments), use of exercise programs (e.g., Rehab my patient), and demonstration of exercises.

The patients seen had a variety of clinical problems including; tendinopathies, arthritis, shoulder problems, back pain, and other joint and muscle pain.

As an administrative assistant I worked mainly on the front desk of the GP surgery dealing with patients.

My responsibilities included dealing with a variety of patient queries, arranging appointments, basic triage (of patients face to face, and on the telephone - enabling their details to be assessed by doctors), new registrations and responding to doctor/nurse queries.

The importance of good communication was fundamental to the role. I valued working as part of a multidisciplinary team, always treating patients and staff with dignity and respect, acting professional as well as being fully aware of the importance of patient confidentiality.

I spent a 6 month work placement assisting the exercise therapist; this involved helping patients with their mobility and fitness within the gym environment. This public facing role required me to act in a supportive, respectful way and communicate well.

Working with the public, providing the best service I can. Taking customer orders promptly, noting down specific dietary requirements and communicating with the kitchen staff. I also worked under pressure due to a bust workload, and dealt with customer complaints.