Summary
Overview
Work history
Education
Skills
Languages
Work availability
Timeline
Hi, I’m

ELHAMA AZIMI

London

Summary

A strong team player and friendly Psychology graduate delivering customer service and administrative excellence in all facets of clerical support and public interaction. Excels in calendar management and scheduling, data entry,and database administration. Highly efficient planning, problem-solving, and communication skills.

Overview

2
years of professional experience

Work history

Laser Clinics Brent Cross

Receptionist
02.2023 - Current

Job overview

  • Screened and verified visitor IDs, maintaining security of personnel and office environment.
  • Managed bookings using Zenotti software to schedule, cancel and re-arrange appointments.
  • Balanced demanding workload and juggled multiple priorities in calm and methodical manner to maintain productivity even in peak periods.
  • Reduced waiting times through effective time and resource management.
  • Acted as main point of contact for external enquiries in person, by phone and via email.
  • Answered extensive telephone calls per day, compiling detailed notes and promptly forwarding as required.
  • Monitored office supplies inventory, promptly reordering low stock items to prevent workflow disruptions.
  • Applied expertise in company products and services to answer questions.

Sesame Kingdom

Sales Assistant
02.2022 - 12.2022

Job overview

  • Developed collaborative atmosphere with team members to reach targets.
  • Replenished floor stock and processed deliveries promptly, maximising product availability for customers.
  • Consistently conducted store etiquette and completing daily tasks set in each shift.
  • Presented constructive ideas to enhance store operations.
  • Provided service with a smile, offering courteous, helpful advice to best meet customer needs.
  • Used product knowledge, sales abilities and customer relations skills to drive substantial profit increases.

Barry M Cosmetics

Assistant
06.2018 - 06.2018

Job overview

  • Drove product sales by creating visually appealing product displays, following cosmetic merchandising guidelines to ensure alignment with brand goals via social media.
  • Monitored current market trends to consistently offer cutting-edge advice and guidance, enhancing company reputation.
  • Learned how to edit content for social media through Photoshop with accuracy and efficiency.
  • Analysed tasks needed to be completed by liaising with the team to maintain high levels of productivity.
  • Presented new ideas about products guaranteeing customer satisfaction to the team.

Education

Copthall School

University overview

Maths: 4 Science: C Additional Science: B English Language: 6 English Literature: 6

Copthall School Sixth Form

University overview

Psychology: B Sociology: B Photography: B

City, University of London

BSc from Psychology
09/2019 - 07/2022

Skills

  • Technical: Photoshop experience, Microsoft Office Suite
  • Active listening
  • Communication skills
  • Detail oriented
  • Data input
  • Multitasking and prioritisation
  • Organised and reliable
  • Strategic scheduling
  • Telephone customer service
  • FOH procedures

Languages

Pashto
Native
Farsi
Native
Availability
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Wednesday
Thursday
Friday
Saturday
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evening
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Timeline

Receptionist

Laser Clinics Brent Cross
02.2023 - Current

Sales Assistant

Sesame Kingdom
02.2022 - 12.2022

Assistant

Barry M Cosmetics
06.2018 - 06.2018

Copthall School

Copthall School Sixth Form

City, University of London

BSc from Psychology
09/2019 - 07/2022

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ELHAMA AZIMI