ELFREDA OWIREDU
Birmingham,West Midlands
Summary
A passionate, highly motivated, proactive, hard-working, and conscientious individual, with an excellent team playing attitude. Results-driven with quality, health and safety in mind and have great attention to detail. Well organised individual and a quick learner with a desire to continually improve, which led to pursuing an MSc. in Strategic Project Management at Heriot-Watt University, and currently pursuing IOSH health and safety qualification. Bring strong leadership and transferable skills that support the delivery of local and international complex projects, with proven experience in resource planning, team coordination, collaboration and performance optimisation within fast-paced environments. If given the opportunity, will bring a vast range of experience and continuation, blended with innovation and new perspective.
Overview
5
5
years of professional experience
8
8
years of post-secondary education
1
1
Certification
Work history
Inbound Department Manager
Boots Burton Service Centre
Burton-on-Trent, Staffordshire
11.2021 - 08.2024
- Managed daily operations and resource planning for warehouse inbound processes, overseeing staff and workflow optimization.
- Coordinated scheduling and task allocation among team members to effectively meet key performance indicators across various shifts.
- Collaborated with cross-functional managers to identify and implement process improvements.
- Produced end-of-shift reports.
- Ensured compliance with health and safety standards.
- Assumed leadership roles during management absences to maintain operational stability and facilitate decision-making in high-stress situations.
- Utilised active listening and mediation techniques to resolve conflicts, promote collaborative team environment.
Accountant / Office Entry Clerk
Arise Logistics Ghana Ltd.
Accra
01.2020 - 06.2021
- Oversaw projects involving vehicle procurement from Europe and coordinated logistics for shipment to Ghana, ensuring efficiency and timely delivery.
- Utilised Net sonic software to process financial transactions, maintaining precision and adherence to deadlines.
- Managed financial reporting processes resulting in enhanced transparency.
- Conducted monthly preparation and filing of VAT returns, utilising accounting software for accuracy and efficiency.
- Performed account reconciliations.
- Filing of Purchase invoices and Payments vouchers.
- Conducted inventory checks and supported internal auditing activities.
- Facilitated development of new staff to promote collaborative knowledge-sharing environment.
- Managed vendor invoices and coordinated payment cycles.
Education
MSc. - Strategic Project Management
Heriot Watt University
Edinburgh 09.2024 - 09.2025
Bachelor of Commerce - Accounting
University of Cape Coast
Ghana 08.2015 - 05.2019
WASSCE - Business Program
Abuakwa State College
Ghana 09.2011 - 06.2014
Skills
- Team Leadership
- Effective Communication skills:
Oral, Written, and Electronic - Project Management Proficiency
- Work Activity Prioritization
- Effective Team Player
- Conscientious Work Ethic
- Conflict Resolution
- Project Scheduling
- Proactive Approach
- Financial Analysis
PROFESSIONAL DEVELOPMENT
- Volunteered for a student project coordination role during MSc studies.
- Actively engaged in project management simulation game.
Certification
- Microsoft Digital Literacy – IT Basics, Internet & Productivity Programs.
DISSERTATION
Project: The Impact of Quality Management Practices on Project Success: A Case study of UK Infrastructure Projects., The study reviewed and synthesised existing literature on quality management practices in infrastructure, identified how quality management systems are implemented in UK infrastructure projects, evaluated the impact of these practices on key success metrics (e.g., time, cost, safety, quality), captured practitioners perspectives on quality management enablers, barriers, and outcomes, and provided recommendations for improving quality management adoption in infrastructure delivery. The overall research aimed at investigating the impact of quality management practices on project success in UK infrastructure projects, with the goal of identifying best practices and recommending improvements to current project delivery frameworks.
Timeline
MSc. - Strategic Project Management
Heriot Watt University
09.2024 - 09.2025
Inbound Department Manager
Boots Burton Service Centre
11.2021 - 08.2024
Accountant / Office Entry Clerk
Arise Logistics Ghana Ltd.
01.2020 - 06.2021
Bachelor of Commerce - Accounting
University of Cape Coast
08.2015 - 05.2019
WASSCE - Business Program
Abuakwa State College
09.2011 - 06.2014