Elfie Day
Leeds
Summary
Dedicated professional with a strong foundation in customer service, demonstrating exceptional interpersonal and communication skills to enhance customer satisfaction. Proven ability to multitask and organise effectively in fast-paced environments, ensuring efficient operations. Collaborative team player with leadership experience, adept at facilitating team activities and resolving issues promptly. Committed to safety protocols with knowledge of emergency procedures and first aid qualifications. Career goal: To leverage adaptability and problem-solving skills in a dynamic role that offers opportunities for growth and late-hour flexibility.
Overview
4
4
years of professional experience
Work history
Cocktail Waitress
- Served as a cocktail waitress for various catered parties, ensuring excellent customer service and satisfaction.
- Managed multiple tasks efficiently, from taking orders and serving drinks to handling cash transactions.
- Maintained a clean and organized work area, contributing to a positive and inviting atmosphere.
- Collaborated with the catering team to ensure seamless execution of events.
- (at various catered parties)
Assistant Sailing Instructor
Aldeburgh Yacht Club
Aldeburgh, Suffolk
07.2021 - 08.2021
- Instructed and mentored children aged 8-13 in the fundamentals of sailing, fostering a safe and enjoyable learning environment.
- Successfully guided students through the curriculum, resulting in the attainment of their Stage 1 Sailing Certificate.
- Developed and implemented engaging lesson plans that catered to varying skill levels, ensuring a positive and inclusive experience for all participants.
- Demonstrated a strong commitment to safety protocols, providing thorough briefings on equipment usage, water safety, and emergency procedures.
- Fostered a passion for sailing by creating fun and interactive activities that enhanced skill development and encouraged teamwork.
- Collaborated with fellow instructors to organize and execute regattas, promoting friendly competition and camaraderie among participants.
- Received positive feedback from parents and guardians for effective communication and creating a supportive learning environment for young sailors, as well as warm, positive feedback from the kids themselves.
- Coordinated with senior instructors to develop effective teaching plans for students.
- Prepared dockside area before each session, ensuring clean and hazard-free environment for practical instruction.
- Fostered team spirit among students by arranging regular group activities and games related to sailing.
- Handled feedback from students constructively using it to enhance future lesson plans.
Bar Staff Member / Waitress for Events
Celia Holman
London, Twickenham
08.2025 - 08.2025
- Managed bar inventory for efficient operation.
- Cleaned and sanitised bar area, maintaining high standards of hygiene.
- Made cocktails for customer enjoyment.
- Increased footfall with engaging promotional strategies.
- Completed end-of-day cleaning duties, leaving the bar ready for next day's trade.
- Restocked bar efficiently during busy periods.
- Prepared beverages, ensuring consistent quality.
- Kept records of tabs accurately, avoiding monetary discrepancies.
- Served customers to foster a friendly atmosphere.
Prop maker & Floristry Design Assistant
Veevers Carter
London, Southwark
03.2024 - 07.2024
- Crafted unique props using materials such as wood, metal, foam, and textiles, with an emphasis on precision and durability.
- Designed and arranged floral compositions that cater to specific themes and styles, utilising my knowledge of flower types, colours, and seasonal availability.
- Collaborated with creative teams, including directors, event planners, and photographers, to develop cohesive designs that enhance visual storytelling and ambiance.
- Maintained a clean and well-organised workshop and inventory, managing supplies, and ensuring all tools and equipment are in optimal condition for project execution.
- Provided exceptional client service by understanding their needs, offering creative solutions, and delivering high-quality results on time.
- Went on physical installs for a number of high end clients, such as the Tate Modern and Chelsea Flower Show.
Babysitting / Childminding
Claudia Amos
London, Southwark
09.2023 - 03.2024
- Looked after multiple children between the ages of 5 & 14 for upwards of 12 hours - sometimes for a number of days - on countless occasions.
- Planned and engaged in age-appropriate activities, outside of screens and tv.
- Established and maintained open communication with the parents to provide updates ontheir child's activities, behavior, and well-being.
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
Newton Prep
LondonBede’s Senior School
East SussexSkills
- Customer Service: Demonstrated exceptional interpersonal and communication skills, creating a positive and enjoyable experience for customers - handling inquiries and addressing concerns with professionalism
- Multi-tasking: Ability to handle various responsibilities simultaneously in a fast-paced environment
- Organisation: Ability to organise an array of different things based upon specific groupings, characteristics and attributes
- Teamwork: Collaborative approach to work, contributing to a cohesive and efficient team
- Adaptability: Quickly adapt to changing circumstances and learn new tasks as needed
- Safety Protocols: Knowledge of emergency procedures and first aid qualified
- Leadership: Organising and facilitating team activities
- Problem-solving: Ability to quickly address and resolve issues
- Comfortable with late hours
Affiliations
- Knitting & Crochet
- Reading
- Film
- Photography
- Art (Painting, Drawing, Sculpture, etc)
- Singing & Dancing
- Listening to Music
Timeline
Bar Staff Member / Waitress for Events
Celia Holman
08.2025 - 08.2025
Prop maker & Floristry Design Assistant
Veevers Carter
03.2024 - 07.2024
Babysitting / Childminding
Claudia Amos
09.2023 - 03.2024
Assistant Sailing Instructor
Aldeburgh Yacht Club
07.2021 - 08.2021
Cocktail Waitress
Newton Prep
Bede’s Senior School