Elettra Elisabetta Del Monte
Manchester,MAN
Summary
Dynamic professional with a proven track record in staff management and customer service excellence, notably at Five Guys. Skilled in multitasking and problem-solving, I excel in environments requiring adaptability and strong teamwork. Demonstrated ability to train and motivate employees, enhancing team performance and efficiency. Accomplished Supervisor focused on meeting customer expectations and achieving company goals. Drives success by directing high-producing teams while developing lasting employee rapport. Exceptional knowledge of cost-reduction methods and streamlining production processes.
Overview
8
8
years of professional experience
Work History
Supervisor
Five Guys
02.2022 - Current
- Staff supervisor
- Preparation of fresh food (veggies, Fresh Meat, hot dogs etc)
- Internal and external cleaning of the store
- Sale of hamburger's, hot dogs and chips
- Costumer Service
- Train the staff
Supervisor ICE-CREAM SHOP and Bar Employed
Gelateria Da Elisa
04.2021 - 02.2022
Customer service
- Preparation of pastries and ice cream
- Management of the staff and the shop
- Delivery orders
- Internal and external cleaning
- Cleaning of the laboratory
ICE-CREAM SHOP and Bar Employed
Gelateria Procopio
02.2020 - 10.2020
Customer service
- Take away orders
- Maintenance for the closing time
- Internal and external cleaning
- Cleaning of the laboratory
Product Sales Assistant
Giorgia Gentilezza
01.2019 - 10.2019
Direct sales of products to customers
• Presentation of services and products
• Search for new customers
• Customer service products operation
• Communication with customers
• Customer order collection
Hairdresser - Beauty Salon
Floriana Cotugno
01.2017 - 03.2018
Basic services
• Cuts, dyes and hairstyles
• Individual treatment
• Shampoos and scalp massages as required
• Keeping work tools clean and well-maintained.
Education
High School Diploma -
Istituto Tecnico Per Il Turismo - Russell
Rome06-2020
Skills
- Training and mentoring
- Staff Management
- Employee Motivation
- Teamwork and Collaboration
- Active Listening
- Professionalism
- Adaptability
- Self Motivation
- Problem-Solving
- Multitasking Abilities
- Time Management
- Attention to Detail
- Effective Communication
Languages
Italian, Portuguese
Native language
Spanish
Upper intermediate
B2
Timeline
Supervisor
Five Guys
02.2022 - Current
Supervisor ICE-CREAM SHOP and Bar Employed
Gelateria Da Elisa
04.2021 - 02.2022
ICE-CREAM SHOP and Bar Employed
Gelateria Procopio
02.2020 - 10.2020
Product Sales Assistant
Giorgia Gentilezza
01.2019 - 10.2019
Hairdresser - Beauty Salon
Floriana Cotugno
01.2017 - 03.2018
High School Diploma -
Istituto Tecnico Per Il Turismo - Russell
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