ELEONORA GABRIELLI
London
Summary
Accomplished professional with a strong focus on strategy development and team leadership. Expertise in customer relations and retention, product knowledge, and training. Proven track record in account management, planning, and oversight, complemented by skills in research and analysis. Adept at consultative selling and operations coordination, with a creative approach to campaign strategy and marketing strategy implementation. Committed to driving business growth through innovative solutions and strategic planning.
Overview
6
6
years of professional experience
Work history
Account Director
SeenThis
London
2024.09 - 2026.03
- Cultivated strong partnerships with external stakeholders to achieve mutual objectives.
- Drove account growth and retention, overseeing portfolios exceeding
£1M+. - Developed effective marketing strategies for brand exposure.
- Delivered exceptional customer service for increased client satisfaction.
- Streamlined internal processes to improve organisational effectiveness.
- Led team of account managers to enhance productivity and hit targets.
- Managed key accounts to maintain strong customer relationships.
- Analysed market trends to inform business development strategies.
- Coordinated cross-departmental collaboration for project success.
Senior Account Manager
SeenThis
London
2023.07 - 2024.09
- Delivered strategic solutions and performance insights, driving 120% YoY growth.
- Developed customer service strategy, improving satisfaction and retention.
- Strategically planned account activities to ensure timely delivery of services and products according to client needs,.
- Fostered collaborative environment within the team leading to increased productivity levels.
Account Manager
SeenThis
London
2021.07 - 2023.07
- Managed partnerships across publishers, technology clients, and agencies.
- Built strong relationships and ensured consistent delivery across sectors.
- Monitored competitor activity, staying ahead in the market competition.
- Achieved client satisfaction by managing key accounts effectively.
Account Manager
Doubleverify
London
2019.10 - 2021.04
- Grew key accounts as the trusted advisor, providing campaign insights and optimizations.
- Strengthened client relationships and improved campaign performance.
- Led team meetings for efficient communication and project updates.
Education
Bachelor of Media & Communication - Media & Communications
London Metropolitan University
LondonSkills
- Strategy development
- Lead team development
- Customer relations & retention
- Product knowledge & training
- Account management
- Account planning & oversight
- Research and analysis
- Consultative selling
- Operations coordination
- Creative campaign strategy
- Marketing strategy implementation
Timeline
Account Director
SeenThis
2024.09 - 2026.03
Senior Account Manager
SeenThis
2023.07 - 2024.09
Account Manager
SeenThis
2021.07 - 2023.07
Account Manager
Doubleverify
2019.10 - 2021.04
Bachelor of Media & Communication - Media & Communications
London Metropolitan University