Eleni Marto
Hertford
Summary
Detail-oriented Payroll Manager with extensive experience in payroll processing, compliance, and HR administration. Manages monthly payroll for 300 employees, ensuring accuracy in reconciliations, reporting, and deductions. CIPD Level 3 qualified, with expertise in employee investigations, onboarding, and HR audits. Currently advancing financial administration skills through Level 2 Bookkeeping, while effectively collaborating with HR and Finance teams.
Overview
1
1
Language
10
10
years of professional experience
Work History
Payroll Manager
NEXTSTEPSUK
11.2023 - Current
- - Managed monthly payroll for 300 employees using ADP, achieving accurate and timely payment.
- - Conducted payroll validation, checks and reconciliations, resolving discrepancies to ensure payroll accuracy.
- - Prepare payroll reports and maintain accurate records for management and Finance.
- - Process starters, leavers, salary amendments, deductions and other payroll adjustments.
- - Handled employee and manager payroll queries, delivering accurate and professional support.
- - Maintain accurate and confidential employee records throughout the employee lifecycle.
- - Work collaboratively with HR, Finance and operational teams to maintain efficient and compliant processes.
- - Support Finance with invoices, expense records and supplier/company payments, ensuring payments are made on time.
- Systems: ADP | Microsoft Excel | Care Control | Microsoft Office
Payroll & HR Administrator
NEXTSTEPSUK
10.2022 - 11.2023
- - Supported monthly payroll for approximately 300 hourly-paid employees, ensuring accurate processing of hours and employee data.
- Acted as primary contact for payroll queries, investigating and resolving discrepancies including missing hours for accurate payroll processing.
- - Managed payroll and HR administration, maintaining accurate employee records.
- - Maintained the HR database and worked closely with HR and operational teams.
- - Assisted HR with investigations, conducted Right to Work checks, DBS checks, and facilitated HR audits to maintain compliance.
- - Facilitated onboarding process for new starters, providing necessary training and documentation. and leaver administration.
- - Drafted employee correspondence and processed contract amendments to ensure timely updates and compliance.
Sales Manager – Fashion Accessories & Womenswear
FENWICK, BOND STREET, LONDON
London
03.2019 - 09.2022
- - Led, motivated and developed multidisciplinary teams of up to 70+ employees.
- - Prepared management reports, monitored KPIs, and collated critical sales metrics to inform strategic business decisions.
- - Built effective relationships with employees, managers, and senior stakeholders to foster collaboration and support organisational goals.
- - Managed performance reviews, appraisals, training, and employee development to enhance team capabilities and engagement.
- - Supported recruitment, interviewing, onboarding, induction and employee engagement.
- - Managed rotas and workforce planning to ensure appropriate staffing levels.
- - Managed employee relations matters and supported HR investigations.
- - Handled sensitive employee matters with professionalism, discretion and confidentiality.
- - Maintained HR records using Oracle PeopleSoft.
- - Processed payroll and supported year-end procedures including P11Ds, P45s, RTI and pension administration.
- Progressed through senior management positions, gaining extensive experience across payroll, HR, employee relations and people management.
Sales Beauty Manager
FENWICK, BOND STREET, LONDON
London
05.2018 - 02.2019
- - Led, motivated and developed multidisciplinary teams of up to 70+ employees.
- - Prepared management reports and monitored KPIs, providing insights on sales metrics to inform strategic business decisions.
- - Built and maintained strong relationships with employees, managers, and senior stakeholders to foster collaboration and trust.
- - Supported recruitment, interviewing, onboarding, induction and employee engagement.
- - Managed performance reviews, appraisals, training and employee development.
- - Managed rotas and workforce planning, optimising staffing levels to meet operational needs.
- - Processed payroll and supported year-end procedures including P11Ds, P45s, RTI and pension administration.
- - Handled sensitive employee matters with professionalism, discretion and confidentiality.
- - Managed employee relations matters and supported HR investigations.
- - Maintained HR records using Oracle PeopleSoft.
Beauty Department Supervisor
FENWICK, BOND STREET, LONDON
London
02.2017 - 04.2018
- - Led, motivated and developed multidisciplinary teams of up to 70+ employees.
- - Managed performance reviews, appraisals, and training initiatives to enhance employee development and engagement.
- - Managed rotas and workforce planning to ensure appropriate staffing levels.
- - Supported recruitment, interviewing, onboarding, induction and employee engagement.
- - Managed employee relations matters and supported HR investigations to foster a positive workplace environment.
- - Handled sensitive employee matters with professionalism, discretion and confidentiality.
- - Maintained HR records using Oracle PeopleSoft.
- - Processed payroll and supported year-end procedures including P11Ds, P45s, RTI and pension administration.
- - Prepared management reports, monitored KPIs, and collated sales metrics to inform strategic business decisions.
- - Built effective relationships with employees, managers and senior stakeholders.
Education
CIPD Level 3 Certificate - People Management
Avado
01-2022
Chemistry and Nutrition - Chemistry, Nutrition and Food Technology
University of West Attica
Athens, GR01-2012
Level 2 Bookkeeping Course -
AAT Level 2
09-2026
Skills
- ADP payroll management
- Monthly Payroll
- Payroll Reconciliations
- Payroll Audits
- Payroll Reporting
- Deductions
- Salary Changes
- Payroll Queries
- HR Administration
- Onboarding
- Employee Records
- Right to Work Checks
- DBS Checks
- HR Audits
- Investigations
- Employee relations management
- Microsoft Excel
- Care Control System
- Stakeholder Communication
- Stakeholder Communication
Languages
Greek
Proficient
C2
Custom
Experienced Payroll Manager with a strong background in payroll processing, compliance, HR administration and employee relations. Currently responsible for monthly payroll for approximately 280 employees using ADP, with previous experience supporting payroll for 300 hourly-paid employees. Skilled in payroll processing, reconciliations, reporting, employee changes, deductions, pensions, payroll queries and resolving discrepancies. CIPD Level 3 qualified in People Management, with practical experience supporting employee investigations, Right to Work and DBS checks, onboarding, HR audits and employee records. Previous management experience includes payroll, RTI, P45s, P11Ds and pension administration, alongside leadership of teams of up to 70+ employees. Currently studying Level 2 Bookkeeping. Highly organised, commercially aware and detail-focused, with a proven ability to manage confidential information, meet critical deadlines and work effectively with HR, Finance and operational teams.
Timeline
Payroll Manager
NEXTSTEPSUK
11.2023 - Current
Payroll & HR Administrator
NEXTSTEPSUK
10.2022 - 11.2023
Sales Manager – Fashion Accessories & Womenswear
FENWICK, BOND STREET, LONDON
03.2019 - 09.2022
Sales Beauty Manager
FENWICK, BOND STREET, LONDON
05.2018 - 02.2019
Beauty Department Supervisor
FENWICK, BOND STREET, LONDON
02.2017 - 04.2018
CIPD Level 3 Certificate - People Management
Avado
Chemistry and Nutrition - Chemistry, Nutrition and Food Technology
University of West Attica
Level 2 Bookkeeping Course -
AAT Level 2