Having lived and studied in two different countries, I have developed strong cross cultural communication and adaptability skills, enabling me to quickly adjust to new environments and connect with people from diverse backgrounds. I am a motivated, enthusiastic, and goal oriented individual who thrives in dynamic, fast-paced settings.
My background in customer service has equipped me with excellent interpersonal skills and a natural talent for building rapport, identifying client needs, and offering tailored solutions, whether in person or through digital channels. I take pride in driving customer satisfaction and consistently finding ways to increase sales through upselling and effective communication.
With a growing passion for marketing, I enjoy creating engaging content, analyzing audience behavior, and staying up to date with the latest trends and digital tools. I have experience collaborating with influencers and using social media platforms strategically to enhance brand visibility and engagement.
As an elected Course Representative, my role was to gather and communicate more than 300 students' feedback, resolve any course-related issues with program leaders and implement positive changes.