Summary
Overview
Work history
Education
Skills
Languages
Affiliations
Timeline
Generic

Elena Liliana Dinu

Summary

Excellent interpersonal and communication skills developed through a variety of roles, with the ability to build constructive working relationships with internal and external partners/costumers at all levels, experienced in making rapid rational decisions in dynamic environments.

Proven leadership qualities and happiest when when leading by example, with the ability to motivate individuals and teams and get them to buy into new concepts and ideas.

High levels of personal resilience and flexibility with experience of working in a variety of challenging environments, often in high pressure situations.

Overview

10
10
years of professional experience

Work history

Mum

Mum
02.2016 - Current

Problem-solving skills

Multitasking

Negotiating and managing conflict

Communication skills

Project management skills

Cleaner

Pickstock
06.2015 - 10.2015
  • Restocked, cleaned and sanitised bathroom spaces for optimum appearance and functionality.
  • Kept cleaning equipment to optimal standards to reduce cleaning inefficiencies.
  • Monitored cleaning supplies and ordered more when necessary.
  • Used vacuum cleaners and associated accessories to clean various floor surfaces to customer specifications.
  • Vacuumed carpeted areas and mopped hard floors.
  • Cleaned and dried windows, mirrors and glass surfaces.
  • Dusted countertops, ceilings and furniture for pristine environment.
  • Worked quickly to complete cleaning within allotted timeframes.
  • Improved efficiency and productivity by acquiring new skills.

Agency worker

Top Job Recruitment
06.2014 - 05.2015
  • Learnt new policies and procedures quickly.
  • Adapted work hours and job position to suit changing business needs.
  • Supported teams in busy periods of high demand.
  • Identified tasks independently, working confidently without supervision.
  • Adapted quickly to new teams and work environments.

Shop assistant

Continental Supermarket
03.2014 - 06.2014
  • Completed purchases with cash, credit and debit payment methods, providing customer receipts for reference.
  • Worked energetically to maintain efficient operations during peak trading hours.
  • Carried out active selling from initial customer greeting.
  • Engaged customers to enhance in-store experience and provide outstanding customer service.
  • Assisted customers with product selection and sales, recommending items to increase transaction value.
  • Requested and checked customer IDs at checkout for age-restricted products.
  • Inspected products for damages and expiry dates before processing refunds.
  • Organised displays to promote inventory and encourage customer purchases.
  • Received and processed product returns.
  • Shelved and merchandised new products in visually appealing, organised displays to engage customers.
  • Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.

Education

GCSEs - Economics

Nicolae Balcescu High School
Romania

Skills

  • Administrative support
  • Preventive maintenence
  • Problem solving
  • Multitasking
  • Quality assurance
  • Guest relations
  • Microsoft Office
  • Communicative
  • Ability to work in a team
  • Leadership
  • Adaptability

Languages

Romanian
Native
English
Advanced

Affiliations

  • Reading
  • Listening to music
  • Travelling
  • Dancing

Timeline

Mum

Mum
02.2016 - Current

Cleaner

Pickstock
06.2015 - 10.2015

Agency worker

Top Job Recruitment
06.2014 - 05.2015

Shop assistant

Continental Supermarket
03.2014 - 06.2014

GCSEs - Economics

Nicolae Balcescu High School
Elena Liliana Dinu