Elena Liliana Dinu

Problem-solving skills

Multitasking

Negotiating and managing conflict

Communication skills

Project management skills

• Restocked, cleaned and sanitised bathroom spaces for optimum appearance and functionality.
• Kept cleaning equipment to optimal standards to reduce cleaning inefficiencies.
• Monitored cleaning supplies and ordered more when necessary.
• Used vacuum cleaners and associated accessories to clean various floor surfaces to customer specifications.
• Vacuumed carpeted areas and mopped hard floors.
• Cleaned and dried windows, mirrors and glass surfaces.
• Dusted countertops, ceilings and furniture for pristine environment.
• Worked quickly to complete cleaning within allotted timeframes.
• Improved efficiency and productivity by acquiring new skills.

• Learnt new policies and procedures quickly.
• Adapted work hours and job position to suit changing business needs.
• Supported teams in busy periods of high demand.
• Identified tasks independently, working confidently without supervision.
• Adapted quickly to new teams and work environments.

• Completed purchases with cash, credit and debit payment methods, providing customer receipts for reference.
• Worked energetically to maintain efficient operations during peak trading hours.
• Carried out active selling from initial customer greeting.
• Engaged customers to enhance in-store experience and provide outstanding customer service.
• Assisted customers with product selection and sales, recommending items to increase transaction value.
• Requested and checked customer IDs at checkout for age-restricted products.
• Inspected products for damages and expiry dates before processing refunds.
• Organised displays to promote inventory and encourage customer purchases.
• Received and processed product returns.
• Shelved and merchandised new products in visually appealing, organised displays to engage customers.
• Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.