Elena Cristina Marosan
Abingdon
Summary
A detail-oriented professional with expertise in customer relationship management systems and data organisation. Demonstrates proficiency in Microsoft Office and excels in time management mastery, ensuring efficient calendar scheduling and travel arrangements planning. Known for invoicing and billing experience, flexibility in task handling, and exceptional data entry speed. Committed to maintaining patience and diplomacy in all interactions while effectively managing databases.
Specialise in administrative support with focus on organisation and customer service. Can streamline office operations, ensuring smooth workflow and optimising productivity. Unique skills in time management and multitasking combined with aptitude for problem-solving make it possible to meet and exceed business objectives.
Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Overview
31
31
years of professional experience
Work History
Administrative assistant
European Instruments ltd
Oxford, Oxfordshire
08.2015 - Current
- Contributed to team effort by accomplishing related results as needed.
- Handled sensitive information discreetly maintaining high level confidentiality at all times.
- Performed bookkeeping tasks, including invoicing and expense tracking.
- Facilitated internal communication.
- Improved customer satisfaction through prompt response to email and phone queries.
- Initiated purchase orders for office supplies ensuring cost-effective procurement.
- Expedited document filing system with a new, organised method.
- Submitted timely reports which provided critical updates on various projects.
- Ensured efficient travel arrangements for staff including booking flights and accommodations.
- Supported accurate record-keeping with proficient data entry skills.
- Collaborated with HR officers during recruitment process to streamline candidate screening.
- Interacted professionally with clients providing excellent service at all times.
- Handled incoming calls for staff, answering questions, directing calls and documenting messages.
- Streamlined administrative processes for increased efficiency in the workplace.
- Supported staff with administrative needs for photocopying, faxing and filing.
Administrative assistant
Orient SRL
Bucharest/ Romania
04.1994 - 05.2007
- Streamlined administrative processes for increased efficiency in the workplace.
- Submitted timely reports which provided critical updates on various projects.
- Contributed to team effort by accomplishing related results as needed.
- Interacted professionally with clients providing excellent service at all times.
- Ensured efficient travel arrangements for staff including booking flights and accommodations.
- Handled sensitive information discreetly maintaining high level confidentiality at all times.
- Managed front desk duties to ensure smooth operation of reception area.
- Collaborated with HR officers during recruitment process to streamline candidate screening.
- Assisted with budget preparations enabling effective financial planning.
Education
Bachelor of Business Administration - Accounting and Finance
The Open University
Milton Keynes 10.2024 -
Business administration level 2 - Adminidtration
Acacia Training / Training Provider UK
Stoke-on-Trent 06.2014 - 06.2015
Graduate in Agro-Alimentary Product Q - Product Quality, Sanitary and Veterinary Inspection and Leg
Bioterra University of Bucharest
Bucharest/Romania 10.2000 - 06.2006
Skills
- Customer relationship management systems
- Data inputting
- Time management mastery
- Invoicing and billing experience
- Flexibility in task handling
- Calendar scheduling
- Travel arrangements planning
- Database management
- Travel arrangements
- Data organisation
- Microsoft Office proficiency
- Patience and diplomacy
- Data entry speed
Languages
English
Fluent
Romanian
Native
References
References available upon request.
Timeline
Bachelor of Business Administration - Accounting and Finance
The Open University
10.2024 -
Administrative assistant
European Instruments ltd
08.2015 - Current
Business administration level 2 - Adminidtration
Acacia Training / Training Provider UK
06.2014 - 06.2015
Graduate in Agro-Alimentary Product Q - Product Quality, Sanitary and Veterinary Inspection and Leg
Bioterra University of Bucharest
10.2000 - 06.2006
Administrative assistant
Orient SRL
04.1994 - 05.2007
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