Elena Baiasu
Carlisle,Cumbria
Summary
Experienced professional with expertise in inventory control procedures, cash management, and direct sales. Demonstrates effective communication and a team worker mentality to deliver great customer services and meet sales goals. Proven ability to resolve customer objections and drive success in a fast-paced environment.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
Work history
Sales advisor
EE
Carlisle, Cumbria
2024.09 - Current
- Delivered excellent customer service by addressing and resolving queries.
- Increased sales through effective negotiation and persuasion techniques.
- Delivered high sales performance within budget to strict deadlines and targets.
- Built rapport with new and existing customers to boost client retention.
- Exceeded monthly sales targets by 20% over several consecutive months.
Post Office Assistant
Ellenborough Mini Market
Maryport, United Kingdom
2021.01 - 2024.12
- Placed mails into PO boxes.
- Weighed letters and parcels, calculating costs based on type, total weight and final destination.
- Meticulously inspected mail when processing, ensuring mail had correct labelling and documentation, including stamps and addresses.
- Regulary checked stock levels of stamps, packaging and supplies.
- Processed cash and card payments at the checkout, providing correct change.
Shop Assistant
Ellenborough Mini Market
Maryport, United Kingdom
2021.01 - 2024.12
- Assisted customers with wide selection of products and services.
- Opened and closed store by completing security and cleaning checklists.
- Organised and displayed items in visually appealing manner.
- Calculated sales prices and processed payments accurately.
- Communicated effectively with costumers and providing recommendations.
- Encouraged customer loyalty by building positive rapports with regular customers.
- Maintained flexible schedule to accommodate changing levels of demand.
Production Operative
David Wood LTD
Workington, United Kingdom
2019.08 - 2021.01
- Ensured products were fault-free and safe after project completion by conducting thorough quality inspections.
- Attendend training to keep up to date on safety standards, production regulations and company best practices.
- Completed paperwork ensuring a high level of accuracy.
- Independently packaged and labelled items.
Volunteer Teaching Assistant
Center School of Inclusive Education Babeni
Ramnicu Valcea, Romania
2017.12 - 2019.05
- Collaborated with teacher to devise and execute challenging, stimulating lessons aligning wit school’s philosophy and missions.
- Organised and distributed learning materials, homework, textbooks and classroom supplies.
- Helped students master learning concepts through one-on-one and small group tutoring.
- Provided extra help and assistance to help students with individual classwork and group activites.
Education
European Baccalaureate Diploma - Social Sciences
Mircea cel Batran National College
2015.01 - 2019.01
Skills
- Inventory control procedures
- Cash management
- Effective communication
- Team worker mentality
- Great customer services
- Meeting sales goals
- Resolving customer objections
- Direct sales expertise
Languages
Romanian
English
German
References
References available upon request.
Timeline
Sales advisor
EE
2024.09 - Current
Post Office Assistant
Ellenborough Mini Market
2021.01 - 2024.12
Shop Assistant
Ellenborough Mini Market
2021.01 - 2024.12
Production Operative
David Wood LTD
2019.08 - 2021.01
Volunteer Teaching Assistant
Center School of Inclusive Education Babeni
2017.12 - 2019.05
European Baccalaureate Diploma - Social Sciences
Mircea cel Batran National College
2015.01 - 2019.01