Summary
Overview
Work history
Education
Skills
Languages
References
Timeline
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Elena Baiasu

Carlisle,Cumbria

Summary

Experienced professional with expertise in inventory control procedures, cash management, and direct sales. Demonstrates effective communication and a team worker mentality to deliver great customer services and meet sales goals. Proven ability to resolve customer objections and drive success in a fast-paced environment.

Overview

8
8
years of professional experience
4
4
years of post-secondary education

Work history

Sales advisor

EE
Carlisle, Cumbria
09.2024 - Current
  • Delivered excellent customer service by addressing and resolving queries.
  • Increased sales through effective negotiation and persuasion techniques.
  • Delivered high sales performance within budget to strict deadlines and targets.
  • Built rapport with new and existing customers to boost client retention.
  • Exceeded monthly sales targets by 20% over several consecutive months.

Post Office Assistant

Ellenborough Mini Market
Maryport, United Kingdom
01.2021 - 12.2024
  • Placed mails into PO boxes.
  • Weighed letters and parcels, calculating costs based on type, total weight and final destination.
  • Meticulously inspected mail when processing, ensuring mail had correct labelling and documentation, including stamps and addresses.
  • Regulary checked stock levels of stamps, packaging and supplies.
  • Processed cash and card payments at the checkout, providing correct change.

Shop Assistant

Ellenborough Mini Market
Maryport, United Kingdom
01.2021 - 12.2024
  • Assisted customers with wide selection of products and services.
  • Opened and closed store by completing security and cleaning checklists.
  • Organised and displayed items in visually appealing manner.
  • Calculated sales prices and processed payments accurately.
  • Communicated effectively with costumers and providing recommendations.
  • Encouraged customer loyalty by building positive rapports with regular customers.
  • Maintained flexible schedule to accommodate changing levels of demand.

Production Operative

David Wood LTD
Workington, United Kingdom
08.2019 - 01.2021
  • Ensured products were fault-free and safe after project completion by conducting thorough quality inspections.
  • Attendend training to keep up to date on safety standards, production regulations and company best practices.
  • Completed paperwork ensuring a high level of accuracy.
  • Independently packaged and labelled items.

Volunteer Teaching Assistant

Center School of Inclusive Education Babeni
Ramnicu Valcea, Romania
12.2017 - 05.2019
  • Collaborated with teacher to devise and execute challenging, stimulating lessons aligning wit school’s philosophy and missions.
  • Organised and distributed learning materials, homework, textbooks and classroom supplies.
  • Helped students master learning concepts through one-on-one and small group tutoring.
  • Provided extra help and assistance to help students with individual classwork and group activites.

Education

European Baccalaureate Diploma - Social Sciences

Mircea cel Batran National College
01.2015 - 01.2019

Skills

  • Inventory control procedures
  • Cash management
  • Effective communication
  • Team worker mentality
  • Great customer services
  • Meeting sales goals
  • Resolving customer objections
  • Direct sales expertise

Languages

Romanian
English
German

References

References available upon request.

Timeline

Sales advisor

EE
09.2024 - Current

Post Office Assistant

Ellenborough Mini Market
01.2021 - 12.2024

Shop Assistant

Ellenborough Mini Market
01.2021 - 12.2024

Production Operative

David Wood LTD
08.2019 - 01.2021

Volunteer Teaching Assistant

Center School of Inclusive Education Babeni
12.2017 - 05.2019

European Baccalaureate Diploma - Social Sciences

Mircea cel Batran National College
01.2015 - 01.2019

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Elena Baiasu