Eleanor Simms
Northampton,Northamptonshire
Summary
Friendly and approachable, with exceptional communication and customer service skills, complemented by proven ability to handle transactions and manage stock. Known for creating positive shopping experiences and assisting customers with product information.
Motivated assistant eager to offer value to retail team. Excels in fast-paced customer-centred environments. Upbeat team-player with excellent organisation and merchandising skills.
Overview
2
2
years of professional experience
Work History
Sales Assistant (Temporary position)
Primark
Northampton, United Kingdom
07.2023 - 01.2024
- Handled cash transactions swiftly, ensuring accurate accounting at the end of each shift.
- Handled high-pressure situations calmly, keeping store operation seamless during peak hours.
- Conducted daily inventory checks to manage stock levels accurately.
- Demonstrated products effectively leading to increased sales conversions.
- Maintained knowledge of current sales promotions helping customers make informed buying decisions.
Waitress
Green King
Wootton
09.2022 - 01.2023
- Assisting Customers
- Stock Control
- Merchandising
- Point of sale
- Restocking shelves
- Administration
- Seasonal merchandising changing
- Taking food and drinks order
- Working front of house including behind the bar
- Taking drinks and meals to customers tables
- Stock taking
- Welcoming customer and showing them the menu and how to use the Green King App for ordering meals if they wish to use it
- Taking food and drink orders
- Clearing tables/wiping and resetting tables
- Folding napkins
- Polishing cutlery
- Taking drink trays to tables
- Make coffees/teas
- Collect glasses/wash glasses
- Restocking alcohol
- Restocking the glasses
- General cleaning of the pub
waitress
The County Tavern
04.2022 - 09.2022
- Managed table settings for enhanced dining experience.
- Enhanced guest satisfaction through attentive and prompt service.
- Collaborated with kitchen staff to ensure order accuracy.
- Ensured compliance with health regulations through effective cleaning practices in the dining area.
Education
GCSEs - Geography
The Duston School
GCSEs - History
The Duston School
GCSEs - Child development
The Duston School
GCSEs - Combined science
The Duston School
GCSEs - English spoken language
The Duston School
GCSEs - English literature
The Duston School
GCSEs - English language
The Duston School
GCSEs - Maths
The Duston School
GCSEs - Hair & Beauty
The Duston School
NVQ Level 2 - Public Services
Northampton College
NVQ Level 2 - Painting & Decorating
Northampton College
Skills
- Communicating
- Working in a team
- Multi-tasking
- Working to deadlines
- Attention to detail
- Customer relations
- Stock management
- Active selling
- Enthusiastic communicator
- Brand awareness
- Opening and closing procedures
- Visual merchandising
- Retail marketing
- Customer assistance
- Confident communicator
- Effective communication skills
- Excellent timekeeping
- Stock merchandising
- Excellent telephone manner
Interest and Activities
In my spare time out of college and work I like to explore and listen to music. I enjoy connecting with my friends and traveling to different parts of the UK. I completed the Duke of Edinburgh bronze in year 9 at The Duston School. I also was an active member of the Scouts in 2017-2019. I also enjoy rock climbing and indoor rock climbing school and looking to gain more experience to perform large outdoor climbs.
Timeline
Sales Assistant (Temporary position)
Primark
07.2023 - 01.2024
Waitress
Green King
09.2022 - 01.2023
waitress
The County Tavern
04.2022 - 09.2022
GCSEs - History
The Duston School
GCSEs - Child development
The Duston School
GCSEs - Combined science
The Duston School
GCSEs - English spoken language
The Duston School
GCSEs - English literature
The Duston School
GCSEs - English language
The Duston School
GCSEs - Maths
The Duston School
GCSEs - Hair & Beauty
The Duston School
NVQ Level 2 - Public Services
Northampton College
NVQ Level 2 - Painting & Decorating
Northampton College
GCSEs - Geography
The Duston School
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