ELEANOR LINDLEY

• Managed daily operations ensuring high standards of service and cleanliness.
• Supervised staff training programmes to enhance team performance and service quality.
• Implemented efficient scheduling practices to optimise staff allocation and resource use.
• Coordinated communication between departments to maintain smooth operational flow.
• Resolved guest complaints promptly to ensure satisfaction and repeat business.
• Oversaw inventory management and procurement processes to maintain stock levels.
• Developed and enforced health and safety protocols to ensure compliance and safety.
• Assisted in planning and executing promotional events to enhance guest experience.
• Cultivated strong relationships with clients to secure repeat business.
• Enforced safety regulations to reduce workplace accidents.
• Delegated tasks efficiently to maximise productivity.

Worked with other management professionals to achieve success. • Oversaw inventory and budgets. • Worked with chefs to design menus that were both cost-effective and pleasing to customers. • Ensured compliance with health, safety, and sanitation standards. • Developed and implemented standard operating procedures. • Managed and monitored current and forecasted sales to meet and exceed revenue goals. • Managing multi site venues from Leeds to Nottingham including food venues

Served as a helpful assistant to all office staff including the Accountant, Property Manager, Maintenance Manager, and Broker. • Reported to Operations Manager and assisted shop and office personnel. • Waited on tables, taking drink orders in this high traffic pub. • Worked with other management professionals to achieve success. • Oversaw inventory and budgets. • Worked with chefs to design menus that were both cost-effective and pleasing to customers. • Ensured compliance with health, safety, and sanitation standards. • Developed and implemented standard operating procedures. • Managed and monitored current and forecasted sales to meet and exceed revenue goals. • Managing multi site venues from Leeds to Nottingham including food venues

• Managed day-to-day operations ensuring efficient service delivery and customer satisfaction.
• Oversaw staff training and development to enhance team performance and service quality.
• Maintained compliance with health and safety regulations to ensure a safe environment.
• Increased customer loyalty by delivering excellent service consistently.
• Maintained stock levels, preventing shortages or excesses that could affect profit margins.

• Utilized excellent surveillance skills to ensure security and safety. • Implemented and enforced all security procedures. • Collaborated with the IT Team to ensure that security software was properly installed on all employee computers. • Utilized a strong working knowledge of HIPAA Privacy and Security rules. • Assisted visitors with security check-ins. • Carefully evaluated security solutions and aspects of retail markets. • worked on the doors of pubs nightclubs and festivals and collages

• Worked in accordance with all Food Safety Regulations. • Oversaw all kitchen and food operations. • Maintained a clean and organized kitchen environment. • Sourced food locally when possible. • Aimed to provide patrons with the ultimate dining experience. • stock handling and ordering • hiring kitchen staff • key holder • assistant manager