Summary
Overview
Work history
Education
Skills
Languages
Certification
Accomplishments
Affiliations
Voluntary Work
Timeline
Generic

Eleanor Kilby

Bristol

Summary

Accomplished professional that demonstrates exceptional skills in organisation, interpersonal relations, project management, financial management, team building, strategic planning, and leadership. Adept at driving successful initiatives and fostering collaborative environments to achieve organisational goals.

Overview

10
10
years of professional experience
4
4
years of post-secondary education
1
1
Certification

Work history

MSc Professional Placement

Conservation Breeding of Captive Species in the Philippines
Remote, Bristol
11.2024 - 06.2025
  • Designed and implemented comprehensive project tracker and detailed project plan by the end of the placement, ensuring team alignment.
  • Created and scheduled engaging social media content while delivering oral presentations to enhance project visibility.
  • Developed centralised species database within one month, facilitating accurate data entry into ZIMS.
  • Actively contributed to over 10 meetings with internal teams and external partners, fostering collaborative conservation goals.
  • Identified 22 grant opportunities and secured two grants, supporting long-term project funding initiatives.
  • Utilised effective time management and prioritisation strategies to meet all task deadlines.
  • Maintained punctuality throughout placement, consistently arriving early to contribute effectively.
  • Enhanced team productivity by mastering new digital tools, resulting in measurable operational improvements.

Front of House

Devonshire Arms
Somerset
11.2023 - 11.2024
  • Part-time waitressing and bar work between conservation commitments

U18’s Conservation Programme Assistant

GVI
Greece & Costa Rica
05.2024 - 08.2024
  • Provided daily operational support to the Senior Program Coordinator and Program Facilitator across 3 group programmes, contributing to smooth delivery and positive participant feedback.
  • Monitored compliance by participating in checks and follow-ups, ensuring adherence to safeguarding and data protection protocols during programme implementation.
  • Supported the management and securing of confidential documents, with zero breaches of privacy or data loss, by applying best practices in document handling and secure storage.
  • Co-developed inventory logs and schedules, helping forecast any contingencies and ensuring 100% programme readiness.
  • Conducted in-depth research on youth engagement, mental wellbeing, and community inclusion, producing recommendations that directly informed and improved the programme.

Virtual Wildlife Conservation Internship

GVI
Remote
01.2024 - 05.2024
  • Collaborated with three international conservation organisations over a 4-month period, contributing to project outputs.
  • Analysed thousands of camera trap images, identifying species presence and behaviour trends to inform ecological monitoring reports.
  • Created and delivered tailored presentations to internal teams and stakeholders, achieving excellent feedback rating, leading collaborative meetings with other interns.
  • Co-developed a communication and social media strategy with measurable goals, including a 3-month content calendar, 5+ pieces of social media content creation and recommendations to increase in engagement.

Marketing Coordinator

ADM Protexin
09.2021 - 08.2023
  • Acted as the primary liaison for internal departments and key external partners, ensuring consistent messaging and alignment on project deliverables.
  • Led and delivered three major brand promotion initiatives over a 12-month period, including the design and launch of a new website increasing average monthly traffic within 3 months of launch, support in the coordination of a national TV advertising campaign that uplifted brand recall and solely organised and ran a brand showcase at ExCeL London with over 5,000 attendees, helping secure B2B partnership leads.
  • Managed a multi-million-pound budget, considering contingencies to avoid overspend and contributed to the strategic plan for the new re-brand, aligning marketing goals with long-term business objectives.
  • Managed social media accounts, developing and executing a targeted content strategy to increase engagement, helping expand market reach and support product promotion.

Office Administrator

ADM Protexin
09.2021 - 09.2022
  • Coordinated administrative support for 10+ senior leadership team members, including managing complex international and domestic travel itineraries, maintaining 100% schedule accuracy and preparing agendas and minutes for weekly executive meetings.
  • Acted as a key liaison between leadership and 20+ internal and external stakeholders, facilitating timely communication and resolution of scheduling and operational queries, contributing to improved cross-departmental coordination.
  • Supported daily office operations, assisting both the sales team and HR department, including managing confidential files, processing onboarding documents, and tracking sales metrics, leading to improvements in administrative task turnaround times.
  • Served as the first point of contact for all in-person, phone, and email enquiries, handling customer and visitor interactions with the aim to resolve most enquiries without escalation, maintaining a professional and efficient experience.

Reservationist

The Newt in Somerset
Somerset
04.2019 - 09.2021
  • Managed 100+ reservations per month for a luxury estate, handling guest communications across email, phone, and in-person with an efficient manner, contributing to a high guest satisfaction rating (demonstrated via post-stay surveys).
  • Provided frequent support to the front-of-house team, welcoming guests and addressing walk-in enquiries, ensuring a consistently high standard of service and smooth check-in/check-out operations.
  • Excelled in a fast-paced, high-volume hospitality setting, effectively communicating real-time booking updates and availability to prospective guests, and consistently exceeding upselling targets, including add-on packages.

Insurance Administrator

Weald Insurance
06.2017 - 02.2019
  • Administered 50+ insurance policies monthly by implementing optimised processing workflows, reducing policy processing time and improving accuracy in documentation.
  • Processes included creating, amending and renewing policies, ensuring 100% compliance with regulatory requirements and supporting the claims process, contributing to a faster claims resolution time.

Lambing Manager

Sentry Ltd
02.2016 - 06.2017
  • Managed a team of veterinary placement students over the lambing season, overseeing daily tasks such as fostering lambs, mothering up, administering medications, worming, and general husbandry.
  • Ensured compliance with animal welfare protocols and facilitated hands-on support to improve student skill proficiency, as demonstrated through end-of-placement assessments.
  • Coordinated task schedules and resource allocation to successfully care for over 1000 lambs, to effectively reduce the mortality rate.

Real Estate Coordinator

Chancellors
07.2015 - 11.2015
  • Coordinated the lettings team to ensure 100% accuracy in all administrative processes, through implementation of standardised checklists.
  • Oversaw the finalisation of multiple property deals, ensuring all contracts were completed on time and were compliant with legal requirements, contributing to a high client satisfaction rate.
  • Conducted and documented thorough property inspections, through detailed reporting and prompt issue resolution.

Education

Master of Science - Conservation Leadership

University of the West of England
Bristol
09.2024 - 07.2025

Advanced Diploma - Wildlife Conservation

Alison
Online
02.2024 - 04.2024

Advanced Diploma - Wildlife Ecology

Alison
Online
02.2024 - 04.2024

Diploma - Freelance Journalism

British College of Journalism
09.2015 - 07.2016

A-Levels - Psychology, Business Studies, Art

Ardingly College
09.2009 - 05.2011

Skills

  • Wildlife conservation
  • Administration and organisation
  • Marketing and communication
  • Stakeholder engagement
  • Interpersonal relations
  • Project management
  • Financial management
  • Team building
  • Strategic planning
  • Leadership

Languages

English
Proficient (C2)

Certification

First Aid Trained (May 2024)

Trained Royal Voluntary Service Friend (2020)

Accomplishments

Employee of the Quarter (2022)

Employee of the Month (2019)

Affiliations

Running, yoga, pilates, hiking, animals, drawing, writing

Voluntary Work

  • Content Creator for Curious Earth, 2024
  • Wildlife Rehabilitation, African Impact, South Africa, 2023
  • Big Cat & Elephant Conservation, African Impact, Kenya, 2023
  • Library Home Service, Royal Voluntary Service, 2021
  • Dolphin Conservation, Blue World Institute, Croatia, 2016
  • Shop Assistant, Hospice in the Weald, 2012

Timeline

MSc Professional Placement

Conservation Breeding of Captive Species in the Philippines
11.2024 - 06.2025

Master of Science - Conservation Leadership

University of the West of England
09.2024 - 07.2025

U18’s Conservation Programme Assistant

GVI
05.2024 - 08.2024

Advanced Diploma - Wildlife Conservation

Alison
02.2024 - 04.2024

Advanced Diploma - Wildlife Ecology

Alison
02.2024 - 04.2024

Virtual Wildlife Conservation Internship

GVI
01.2024 - 05.2024

Front of House

Devonshire Arms
11.2023 - 11.2024

Marketing Coordinator

ADM Protexin
09.2021 - 08.2023

Office Administrator

ADM Protexin
09.2021 - 09.2022

Reservationist

The Newt in Somerset
04.2019 - 09.2021

Insurance Administrator

Weald Insurance
06.2017 - 02.2019

Lambing Manager

Sentry Ltd
02.2016 - 06.2017

Diploma - Freelance Journalism

British College of Journalism
09.2015 - 07.2016

Real Estate Coordinator

Chancellors
07.2015 - 11.2015

A-Levels - Psychology, Business Studies, Art

Ardingly College
09.2009 - 05.2011

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Eleanor Kilby