Eleanor Holland
Preesall,Lancashire
Summary
Compassionate and hard-working care provider who has recently returned from Australia, and is currently providing cleaning duties and holistic support to a client. Can provide 10 years of experience in cleaning duties and customer service. I feel my transferable skills are my meticulous dedication, hard work, flexibility and attention to detail.
Overview
16
16
years of professional experience
8
8
years of post-secondary education
Work history
Contracted Domestic Cleaner
Absolute Domestics
Perth, Western Australia
07.2012 - 06.2024
- Domestic Chores for Absolute Domestic Clientele
- Regular clients who trusted me to work alone
- Ensured customer satisfaction by addressing specific requests or concerns promptly.
- Achieved spotless results within working timeframes to meet client needs.
Cleaner
Self-employed
Perth, Western Australia
07.2012 - 06.2024
- Running own business
- Responsible for security of premises, and was entrusted with property keys
- Ensured customer satisfaction by addressing specific requests or concerns promptly.
Retail assistant
Martin Mccolls Newsagents
Lincoln, Lincolnshire
06.2011 - 01.2012
- Operated cash registers with accuracy and processed cash and card transactions.
- Maintained clean shop floor, promoting a welcoming environment.
- Conducted stock checks, faced-up shelves and recorded out-of-stock items.
- Engaged customers to enhance in-store experience and provide outstanding customer service.
Saturday assistant
Julie's Hair Design
North Hykeham, Lincolnshire
10.2008 - 01.2012
- Reception duties e.g. greeting clients, booking appointments, payment
- Providing hospitality services for clients
- Basic hairdressing services e.g. hair washing, blow-drying, straightening
- Maintained cleanliness of store for an inviting environment.
- Assisted in training staff
- Managed customer complaints and feedback.
Education
Certificate IV - Accounting and Bookkeeping
North Metropolitan TAFE
Joondalup, WA, Australia 10.2019 - 10.2020
Bachelor of Arts - Psychology
Edith Cowan University
Joondalup, Perth, Australia 03.2012 - 12.2016
A-Levels - English Language and Literature Media Studies Psychology
North Hykeham Sixth Form
Lincoln, Lincolnshire 09.2010 - 06.2011
GCSEs -
Robert Pattinson School
Lincoln, Lincolnshire 09.2008 - 06.2010
Skills
- Home cleaning techniques
- Microsoft Office Suite
- Client record management
- Well-organised
- Trustworthy and reliable
- Empathetic communication
References
References available upon request.
Timeline
Certificate IV - Accounting and Bookkeeping
North Metropolitan TAFE
10.2019 - 10.2020
Contracted Domestic Cleaner
Absolute Domestics
07.2012 - 06.2024
Cleaner
Self-employed
07.2012 - 06.2024
Bachelor of Arts - Psychology
Edith Cowan University
03.2012 - 12.2016
Retail assistant
Martin Mccolls Newsagents
06.2011 - 01.2012
A-Levels - English Language and Literature Media Studies Psychology
North Hykeham Sixth Form
09.2010 - 06.2011
Saturday assistant
Julie's Hair Design
10.2008 - 01.2012
GCSEs -
Robert Pattinson School
09.2008 - 06.2010