Eleanor Higson
cheshire
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Ready to help the team achieve company goals
Overview
3
3
years of professional experience
Work History
Customer Team Member
Co-op Food Store
09.2023 - Current
- Upheld company policies and procedures at all times, contributing to a safe and welcoming atmosphere for customers.
- Collaborated with fellow team members to achieve storewide goals and maintain a high level of customer service.
- Participated in store promotions and events, contributing to an increase in sales during peak periods.
- Supported management with daily operational tasks such as opening/closing duties, cash handling, and maintaining high cleaning standards of our costa machine and shop floor.
- Provided advice on products and helping customers make the best decisions based on their needs.
Volunteer
Oxfam
05.2021 - 08.2023
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Participated in volunteer orientations and training sessions to learn about organizational changes and mission updates.
- Maintaining cleanliness in line with the company's guidelines
- Handled inventory and stock on shop floor
- Greeted over 50 customers per day and handled any complains or refunds
- Gained experience and knowledge of shop cash register
Education
Grade D*D*D* - Art And Design Practice BTEC Level 3
Cheshire College South And West
Crewe 07.2023
Grade 4 - Math's And English
Church Lawton School
Alsager 07.2021
Skills
Visual presentation : decorating shop floor window to highlight new products and maximise sales opportunities
Teamwork : assisting colleges to achieve high quality customer service
Organization : having the shop floor stocked in a neat order to prevent any false advertising
Communication : being able to communicate any issues to staff and listen to orders being given
Timeline
Customer Team Member
Co-op Food Store
09.2023 - Current
Volunteer
Oxfam
05.2021 - 08.2023
Grade D*D*D* - Art And Design Practice BTEC Level 3
Cheshire College South And West
Grade 4 - Math's And English
Church Lawton School
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