Summary
Overview
Work History
Education
Skills
Interests
Timeline

Eleanor Durrant

Letchworth Garden City,HERTS

Summary

I am a highly motivated young professional, currently in my first role since leaving University. I am looking for the opportunity to continue my professional development . I would be willing to relocate for the right opportunity, and I am available for interview at short notice .

Overview

1
1
year of professional experience
8
8
years of post-secondary education

Work History

Sales Assistant

Oxfam UK
Lincoln, Lincolnshire
  • While at University, I volunteered for Oxfam UK, working in a small shop
  • Part of a team, I handled cash and enjoyed selling to members of the public.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Accepted and processed cash, cheque, card and mobile payments using POS systems.
  • Provided service with a smile, offering courteous, helpful advice to best meet customer needs.

Information Executive

Alzheimer's Research UK
Cambridge, Cambridgeshire
01.2023 - Current
  • As part of the Information Services Team, I have responsibility for producing health information to promote a greater understanding of dementia in underrepresented communities
  • This requires taking complex, technical language and making it accessible to the wider community and requires excellent communication skills, accurate attention to detail, and a logical approach while working to tight deadlines
  • I also promote the “Join Dementia Research” service, which answers queries from the public via our website or email, maintaining the website where necessary, and presenting at public meetings, which usually take place outside of normal working hours
  • I have developed excellent MS Office skills, including Word, Excel and PowerPoint and regularly attend meetings via MS Teams
  • I have also used Salesforce software
  • I regularly work from home, travelling to the office 2/3 days per week
  • My duties also include:
  • Efficiently managing, organising, and replying to emails from colleagues and the public to ensure prompt and appropriate responses
  • Accurately enter and update information into database systems
  • Providing comprehensive updates to external stakeholders, incurring clear communication in alignment with project objectives
  • Balancing competing priorities, effectively handling both daily tasks and contributing to wider projects
  • Representing the charity in collaborative meetings with other charity partners, contributing to unified service delivery across the charities involved
  • Assisting in various administrative duties, such as reconciling petty cash and collating expense claims
  • Maintain and awareness of and compliance to data protection and GDPR regulations
  • Working effectively under pressure throughout busy periods
  • Effectively answering and signposting voice calls, ensuring excellent communication with the public
  • Capturing detailed meeting minutes
  • Organising and analysing data to facilitate informed decision-making
  • Key Achievements:
  • Dementia Community Champions Pilot Project: Successfully supporting the delivery of a project aimed at promoting dementia awareness among South Asian communities, fostering increased understanding of dementia
  • Join Dementia Research Service: Initiating external calls to individuals interested in joining the service, resulting in increased engagement and participation.
  • Maintained smooth operations through careful management of office workflow and administrative processes.

Education

GCSEs -

Portsmouth High School (GDST), Portsmouth
09.2011 - 06.2016

including: English Language (A ), English Literature(B), Maths (B), History (B), and Double Science (C & C). I have completed a Duke of Edinburgh award, where I discovered camping is not one of my favourite pastimes

Bachelor of Arts - Studied Social Policy and Sociology

University of Lincoln, Lincoln, Lincolnshire
10.2018 - 06.2020

GPA: 2:1, with Honours. My 30,000-word dissertation was entitled “A Sociolinguistic Analysis of Reactions to BBC News stories on Twitter”. As well as gaining my degree and volunteering in Oxfam, I took several short courses, including in Business and Administration

A-Levels -

Barton Peverill College, Eastleigh, Hampshire
09.2016 - 06.2018

Physiology (A), History (B), Sociology (B). I also completed an EPQ which studied Income Inequality in the UK.

Skills

  • Mentoring and training
  • Business administration
  • Customer service
  • Operational management

Interests

Closing Remarks: , My hobbies include reading; I usually finish at least one book a week. I particularly enjoy historical faction and classics. I am a member of a book club. I also collect vinal LP's and try to go to the Theatre and have completed several complex colour-by-numbers paintings. . References available on request. , Version 1.12

Timeline

Information Executive - Alzheimer's Research UK
01.2023 - Current
University of Lincoln - Bachelor of Arts, Studied Social Policy and Sociology
10.2018 - 06.2020
Barton Peverill College - A-Levels,
09.2016 - 06.2018
Portsmouth High School (GDST) - GCSEs,
09.2011 - 06.2016
Sales Assistant - Oxfam UK

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Eleanor Durrant