Summary
Overview
Work history
Education
Skills
Voluntary Work
Certification
References
Timeline
Generic

Eleanor Cragg

Cockermouth,Cumbria

Summary

I have been employment since I was 14 and have life experiences, such as attending boarding school and University which have required me to be independent and self-motivated. Having worked in a variety of job roles and types of education systems, I am able to adapt and adhere to the requirements of different work environments and customer/resident and employer needs. By nature, I am a proactive person. Even when there is not a task to carry out, I am always able to find one or use it to spend quality time with the people I am caring for and staff members. As I have worked in care and public facing roles, I am used to crisis situations occurring and have developed a calm attitude and clear communication style when faced with a challenging scenario.

Above all else I am a highly caring and empathetic individual which I especially felt I showed in my previous care position by putting respect, privacy and the needs of the residents first and continue to draw upon in my voluntary work.

Overview

1
1
Certification
2
2
years of post-secondary education
9
9
years of professional experience

Work history

Waitress

Francos
Carlisle, Cumbria
2017.07 - 2018.09
  • Served and took drinks and food orders
  • Prepared desserts and non-alcoholic drinks
  • Cleaned and tidied dining areas

Front of house team member

Lakeside Cafe
Keswick, Cumbria
2023.01 - 2025.12
  • Attended to staff and customer needs in a fast-paced work environment
  • Fostered positive relationships with customers and colleagues
  • Worked in multiple work environments (eg theatre bar, cafe, restaurant, ice cream kiosk) in one day

Care support worker

Fairways Care Home
Workington, Cumbria
2020.08 - 2022.09
  • Completed training in: Moving and handling; abuse; and confidentiality
  • Utilisation of a digital patient support system
  • Assisted in training new staff members
  • Tended to the needs of the residents
  • Maintained tidy, clean spaces
  • Assisted and took the lead in emergency scenarios

Music therapist

Accessible Inclusive Music
, North Yorkshire
2024.04 - Current
  • Planned and delivered interactive music sessions
  • Created music sessions tailored to the needs of each group

SEN teaching assistant

Co-op Academy Delius
Bradford
2024.09 - 2025.07
  • Closely supported the education and wellbeing of children with SEN
  • Communicated with staff members to provide children with the best outcomes for their education and wellbeing needs
  • Carried out tasks that ensured lessons ran smoothly
  • Supported on extra-curricular activities and residentials

Education

BTEC level 3 - Music

Kendal College
Kendal
2019.09 - 2021.07

Bachelor of Arts - Music

University of Leeds
Leeds
2022.09 -

GCSEs -

Chetham's School of Music
Manchester
2019.07 -

Grade 8 Violin -

ABRSM
Preston, Lancashire |
2022.07 -

Skills

  • Caring
  • Proactive
  • Emotionally resilient
  • Mental health support
  • Moving and handling trained
  • Knowledge of patient support software
  • Ability to work well in fast paced environments
  • Basic housekeeping
  • Adaptable to unexpected events
  • Strong communication
  • Safeguarding knowledge
  • Musical communicative empathy

Voluntary Work

Wellbeing and Inclusivity Officer

Leeds University Union Music Society (LUUMS) | 09/2024 - 07/2025

  • Monitored the wellbeing of society members
  • Created interventions to support the wellbeing of members
  • Was the first port of call in matters that regarded the wellbeing of members

Vice Chair Trustee

Wave Forward - South Lakes | 09/2025-Current

  • Schedule and monitor trustee board member's tasks
  • Monitor trustee board member's wellbeing
  • Carry out tasks involving communication with external companies

Certification

  • Full UK driving license
  • Chaperone License
  • Suicide Prevention, Alertness trained

References

References available upon request.

Timeline

SEN teaching assistant

Co-op Academy Delius
2024.09 - 2025.07

Music therapist

Accessible Inclusive Music
2024.04 - Current

Front of house team member

Lakeside Cafe
2023.01 - 2025.12

Bachelor of Arts - Music

University of Leeds
2022.09 -

Grade 8 Violin -

ABRSM
2022.07 -

Care support worker

Fairways Care Home
2020.08 - 2022.09

BTEC level 3 - Music

Kendal College
2019.09 - 2021.07

GCSEs -

Chetham's School of Music
2019.07 -

Waitress

Francos
2017.07 - 2018.09
Eleanor Cragg