Eleanor Christie

- Providing non-clinical support on a voluntary basis to those in need

- Advised on resources available, thus enabling access to additional support systems if needed.

- Increased comfort by providing empathetic and non-judgmental listening.

- Completed various training exercises provided by 7Cups including, but not limited to, psychological first aid (PFA) and active listening.

- Ensured optimal service delivery by maintaining a clean and organised bar environment.

- Developed rapport with patrons to enhance customer loyalty.

- Monitored guest wellbeing, addressing excessive consumption and arranging transportation.

- Coordinated stock replenishment activities to sustain a tidy bar.

- Trained new staff members on operational procedures and standards.

- Adapted to various situations while maintaining high efficiency under pressure.