Elda Quosja
Greenwich,London
Summary
Aspiring undergraduate student, with a strong motivation to enter the financial industry, with demonstrated experience in finance , HR, customer service and marketing. Ability to display professionalism and communication, to deal with risky and stressful decision making in finance. Knowledge on problem solving skills and creative thinking, to provide high levels of customer satisfaction in retail work.
Overview
2
2
years of professional experience
Work history
Internship
Mountain Warehouse
London, City of Westminster
07.2024 - 08.2024
- Ensured high levels of customer satisfaction by resolving customer inquiries promptly on refunds, providing extensive product knowledge on clothing materials, and assisting customers in finding desired products.
- Completed survey given to in-store shoppers, based on their ethical concerns about the store’s materials. Provided advice professionally to colleagues on how the enterprise could be more ethical, based on the survey's findings.
- Assisted the finance team by examining the company’s financial performance through EXCEL, benchmarked the enterprise’s sales to their rivals, and shadowed meetings with international employees in the finance sector.
- Worked with the marketing team to assist in advertising goods from Mountain Warehouse, by recommending social media trends the company could use on platforms such as Instagram and TikTok.
- Assisted the HR team in recruiting employees, by reviewing applicants’ CVs and cover letters.
Work experience
Macquarie
City of London, Greater London
01.2024 - 04.2024
- Designed a app for Macquire in a group of 6 students, used communication and teamwork skills to deliver marketing and financial ideas for the app, and presented ideas to a room of senior employees
- Shadowed and networked with different employees from various industries, such as computing, HR, finance, marketing, and trading, to achieve an in-depth understanding of activities in these industries.
- Developed new skills in presenting, and delivered a speech in a room of approximately fifty people based on findings and experiences at Macquaire.
Work Experience
Virtual Work placement with BP
10.2022 - 10.2022
- Designed a business plan with four people based on BP’s goal of becoming sustainable and energy efficient. Demonstrated determination by handling challenges such as disagreements in the group through compromise.
- Networked with employees at BP and was introduced to concepts such as ethics and environmental considerations
- Provided ideas to students in the virtual work experience on how BP could become more environmentally friendly and reduce pollution levels.
Education
GCSEs and A-levels -
Harris Academy Greenwich
London 07.2017 - 07.2025
Undergraduate Degree - Bsc Business and Management
Royal Holloway, University of London
Egham 09.2025 -
Skills
- Communication skills
- Excel skills
- Problem-solving skills
- Teamwork skills
- Innovative skills
- Marketing skills
- Accounting skills
- Quantitative skills
Affiliations
- Interest in reading books to reduce stress and improve creative writing skills. Also have read books, such as 'The Little Book of Big Management Theories' by Bob Bates and James McGrath, to extend knowledge in business management.
- Interest in checking the news for any modifications in business legislation and to understand what is transpiring globally
- Interest in networking through events such as sporting events and society events set up by universities.
Languages
Albanian
Native
Timeline
Undergraduate Degree - Bsc Business and Management
Royal Holloway, University of London
09.2025 -
Internship
Mountain Warehouse
07.2024 - 08.2024
Work experience
Macquarie
01.2024 - 04.2024
Work Experience
Virtual Work placement with BP
10.2022 - 10.2022
GCSEs and A-levels -
Harris Academy Greenwich
07.2017 - 07.2025