Elba Sebastian
Student
Wirral,WRL
Summary
Proven to enhance guest experiences at Mother India Kitchen, adept in guest relations management and cash handling. Skillfully balanced high-volume dining demands, improving service efficiency and reducing order inaccuracies. Excelled in building customer rapport and maintaining a clean dining area, showcasing strong multitasking and interpersonal skills.
Overview
2
2
years of professional experience
2
2
Languages
Work History
Waitress
Mother India Kitchen
07.2022 - Current
- .Elevated overall guest experience by addressing dietary restrictions or allergies when recommending menu items to patrons.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Streamlined order accuracy by effectively communicating with kitchen staff, resulting in fewer returned dishes.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Education
High School Diploma -
West Kirby Grammer School
West Kirby, United Kingdom07.2024
Skills
- Customer Service
- Dining area maintenance
- Guest Relations Management
- Menu Recommendations
- High-volume dining
- Cash Handling
- Complaint resolution
- Service prioritization
Timeline
Waitress
Mother India Kitchen
07.2022 - Current
High School Diploma -
West Kirby Grammer School
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