Elaine Stewart

• 1:1 support to children and young people (under 18) referred for driving offences, providing a structured 12‑week behaviour change programme.
• Managed a caseload, undertaking assessments and creating tailored, outcome‑focused support plans including the Young Driver Safety Programme.
• Used motivational interviewing and restorative practice to reduce impulsive behaviours, strengthen resilience to peer pressure, and promote positive long‑term outcomes.
• Built strong working relationships with Youth Justice teams in Worcester and Hereford, ensuring effective collaboration and coordinated support for young people.
• Attended external multi‑agency meetings including Social Services, Get Safe, MACE meetings, Child in Need (CIN) meetings, High Risk Panels, and JDMP panels, contributing to safeguarding and intervention strategies.
• Identified and acted on exploitation safeguarding concerns, escalating cases through external referrals and securing support from outside agencies such as Get Safe to protect vulnerable young people.
• Provided in‑depth holistic support, including helping young people to acquire legal driving licences, securing an apprenticeship for a service user, and supporting individuals through experiences of severe trauma.
• Achieved high levels of engagement with young people, resulting in positive behavioural change and improved long‑term outcomes.
• Numerous young people requested to continue working with me after the programme ended, demonstrating the strong trust, rapport, and impact of my support.
• Consistently achieved outstanding wellbeing impact measurement scores, evidencing the effectiveness of interventions and support provided.
• Recognised in appraisals as the highest achieving practitioner within YSS, consistently rated “Excellent” for performance and impact.
• Recently supervised and trained a placement student, providing guidance, mentoring, and professional development as they began working under my direction.
• Promoted service user involvement by actively engaging young people in decision‑making and feedback processes.
• Represented YSS at stakeholder meetings and community events, raising the profile of the MORSE Youth service.
• Maintained accurate records, monitored performance targets, and contributed to monthly and quarterly reporting.
• Ensured safeguarding, risk assessment, and professional boundaries were upheld in all service delivery.
• Supported wider YSS services as needed, embedding trauma‑informed practice across interventions.

• Successfully secured this additonal role within YSS in July 2025, shortly after securing the MORSE Youth role, demonstrating progression and recognition within the organisation.
• Delivered support as part of the adult‑focused MORSE programme, working with individuals identified as risky drivers or those who had committed driving offences.
• Managed a caseload, conducted assessments, and co‑created tailored support plans addressing complex needs across seven life pathways (Accommodation, Education, Training & Employment, Wellbeing, Finance, Relationships, Attitude & Behaviour, Drugs/Alcohol).
• Delivered one‑to‑one sessions including the YSS Behaviour Change Safer Driving course, applying restorative practices and motivational interviewing techniques.
• Offered holistic support across multiple areas of service users’ lives, including assistance with accommodation, benefits, obtaining medical diagnoses, and accessing legal support.
• Provided both emotional and practical support, meeting service users in their communities through home visits and local venues, and maintaining engagement via multiple communication methods.
• Built strong relationships with local partners including probation services, drug and alcohol providers, police custody teams, and mental health services.
• Ensured trauma‑informed, inclusive service delivery tailored to individual needs, promoting diversity and equality.
• Maintained accurate electronic records, monitored performance targets, and contributed to regular reporting.
• Represented YSS at stakeholder meetings, networking events, and community forums to promote the MORSE service.
• Participated in supervision, training, and continuous professional development, upholding high standards of practice and safeguarding.

• Assisted in aspects of personal hygiene, prioritising patient dignity, privacy and independence.
• Assisted in aspects of personal care while encouraging independence and activity appropriate to individual ability.
• Monitored physical and emotional wellbeing of individuals, reporting changes to care managers.
• Followed strict safeguarding regulations to ensure safe, secure handling of service users.
• Built strong patient relationships through compassionate care and friendly rapport building.
• Worked in close partnership with families, friends and carers to improve care plan effectiveness.
• Established and maintained working relationships with clients based on trust and non-judgement.
• Safely lifted, transferred and repositioned service users using hoists and wheelchairs.
• Prepared tasty and healthy meals to meet dietary requirements.
• Successfully empowered individuals to pursue hobbies and leisure activities, such as shopping and creative activities.
• Collaborated with clients to clean house and prepare meals with person-centred care approach.
• Assessed clients and documented information for records and analysis.
• Worked closely with activity coordinators to communicate changing patient needs, optimising continued care and support.
• Built meaningful rapport with service users with range of conditions.
• Empowered individuals to pursue hobbies and leisure activities such as shopping and creative activities.

• Demonstrated respect, friendliness and willingness to help wherever needed.
• Help set up training equipment.
• On hand to help manage the dogs so that the owners can listen to the trainer.
• Offer advice and guidance to the owners on any issues they are having with their dog.
• Help to demonstrate commands and visual cues.
• Ensuring dogs have adequate amount of water.
• Assessed dog behaviour and temperament.

• Applied customer feedback to inform business strategy and foster continued loyalty.
• Promoted company products and services on social media to increase brand awareness.
• Supervised staff to deliver top-quality service in alignment with company objectives.
• Established and successfully managed profitable business, demonstrating exceptional entrepreneurial skills and business acumen.
• Enhanced new product awareness by posting engaging images to company websites and social media accounts.
• Demonstrated exceptional customer service by employing tailored and consultative sales approach.
• Tracked industry and consumer trends to identify opportunities to boost sales.

This was a voluntary role whilst studying Forensic Psychology at University.

My tasks were to assist recently released offenders to find accommodation, jobs, benefits, attend probation meetings and to help support them adjust back into the community.

I thoroughly enjoyed this role, however when I became pregnant with my second child I needed to stop mentoring.

After leaving Precision Barbers I attended full time university, during my 2nd year I feel pregnant with my 2nd child and spent from then until 2020 dedicating my time to supporting and raising both my children along with spending some time living in Singapore

• Upsold barber cologne and conditioning treatments to improve average transaction value.
• Trained apprentice barbers cuts and styles of hair.
• Kept current with past and current hairstyles and trends to maintain high levels of hairdressing quality.
• Managed up to 40 daily clients,, booking hairdressing appointments and handling queries using product and service expertise.
• Styled hair using optimum cutting and scissoring techniques.

I had my first child in 2007 and spent 2 years raising my son before going back into work part time.

• Built successful, long-standing client relationships, increasing repeat and referral business.
• Sanitised workstations and salon equipment to maintain high standards of cleanliness.
• Maintained spotlessly clean salon workstations and tools.
• Set up workstations and treatment rooms with necessary products, equipment and supplies.
• Created traditional and contemporary hair styles for men and women.
• Trimmed, cut and shaped hair based on exact customer preferences.
• Recommended hair styles to compliment clients' facial features and complexion.
• Managed appointments and schedules to smooth workflow.
• Pre-booked returning client appointments to foster continued loyalty.
• Processed and recorded customer payments accurately.
• Maintained knowledge of latest hair trends to deliver fresh styles aligned with clients needs and preferences.
• Coloured hair using permanent, semi-permanent and natural dyes to suit client needs.
• Assessed customer hair texture, treatment history and desired outcome to identify appropriate services.
• Used conditioning treatments and products for enhanced client hair health.
• Styled hair using optimum cutting and scissoring techniques.
• Shampooed, conditioned and treated hair using salon-exclusive products, promoting increased retail sales.

• Coloured hair using permanent, semi-permanent and natural dyes to suit client needs.
• Built successful, long-standing client relationships, increasing repeat and referral business.
• Trimmed, cut and shaped hair based on exact customer preferences.
• Managed appointments and schedules to smooth workflow.
• Addressed customer issues with compassion and professionalism, ensuring swift, successful resolution.
• Maintained smooth-running business operations by delegating priorities to staff abilities.
• Planned and managed resources and budget to support and deliver objectives.
• Upskilled staff through targeted training opportunities, enhancing team capabilities.
• Developed strong teams by skilfully recruiting, orienting and training loyal, hard-working employees.
• Delivered KPI targets and improvements on consistent basis through excellent leadership.
• Organised financial and operational data to help with yearly budgeting and planning.

• Maintained spotlessly clean salon workstations and tools.
• Managed appointments and schedules to smooth workflow.
• Trimmed, cut and shaped hair based on exact customer preferences.
• Sanitised tools and equipment to maintain hygiene and safety protocols.
• Built successful, long-standing client relationships, increasing repeat and referral business.
• Maintained knowledge of latest hair trends to deliver fresh styles aligned with clients needs and preferences.
• Managed busy schedule to minimise appointment delays.
• Pre-booked returning client appointments to foster continued loyalty.
• Shampooed, conditioned and treated hair using salon-exclusive products, promoting increased retail sales.
• Processed and recorded customer payments accurately.