Summary
Overview
Work History
Education
Skills
ASD Awareness
Timeline
Generic

Elaine McKenzie

Cults,Aberdeen

Summary

A dedicated and patient individual with a strong background in communication, teamwork, and people management. Demonstrates exceptional emotional intelligence, resilience under pressure and adept at fostering collaborative environments. Committed to using these skills to drive organisational success and achieve career growth. A genuine interest in creating a positive learning atmosphere and motivated by the belief that all children can be successful learners.

Overview

24
24
years of professional experience
1
1
year of post-secondary education

Work History

Adviser

Citizens Advice Bureau
Aberdeenshire
01.2015 - 05.2019
  • Delivered efficient and professional client service
  • Assisted clients with issues including benefits, housing, employment, debt, and immigration
  • Drafted official correspondence and supported client form completion
  • Supported vulnerable individuals with compassion and care
  • Collaborated with team to ensure client appointments were met and administration maintained

Sales Assistant

The Gift Room
Banchory
06.2012 - 10.2015
  • Delivered friendly and efficient customer service
  • Managed daily cash handling processes

Human Resources Adviser

PGS Production Services
10.2001 - 04.2002
  • Managed HR activities for a major production service provider for the oil and gas industry
  • Provided expert HR advice to line managers to tackle obstacles such as conflict resolution, pay disputes and under-performance management.
  • Designed and implemented Sickness Absence reporting system in partnership with HSEQ Department
  • Created and implemented overseas assignment policy for expatriation and repatriation management
  • Managed employee redeployment initiatives
  • Managed full recruitment lifecycle of job adverts, applicant vetting and new employee onboarding.
  • Oversaw HR Co-ordinators' professional growth

Human Resources Adviser

KCA Deutag Limited
Aberdeen
11.1997 - 04.2000
  • Executed HR duties for major drilling contractor with in excess of 1500 employees
  • Provided expert HR advice to Business managers to tackle obstacles such as conflict resolution, pay disputes and performance management
  • Worked with senior management to recruit suitable applicants and built positive relationships with recruiters to source external job candidates.
  • Led 18-month redundancy and redeployment programme during company merger
  • Managed development and implementation of revised employment terms and conditions
  • Led Employee Relations Action Team during HR business process review costing £70K
  • Maintained up-to-date knowledge of HR legislation for continued regulatory compliance.
  • Supervised team of HR Co-ordinators and managed performance evaluations
  • Supervised emergency response team for relative support

HR Adviser

Stewart Milne Homes
Aberdeen
08.1996 - 11.1997
  • Supervised personnel and training at national construction firm with 1,000 employees
  • Developed software to optimise construction site labour movement, increasing efficiency
  • Cultivated strong relationships with recruiters to source external job candidates, specialising in construction modern apprenticeships
  • Provided expert guidance to line managers on employment law to mitigate risks
  • Delivered employment law lectures to construction site managers at NESCOL


HR Adviser (Maternity Cover)

Fugro-UDI Limited
Aberdeen
10.1995 - 08.1996


  • Oversaw daily operations of Personnel and Training Department for oil service company with 500 staff


Education

Postgraduate Certificate - Employment Law

Robert Gordon University
01.2011 - 01.2012

Masters - Human Resource Management

University of Strathclyde

MA (Hons) Degree - Sociology

University of Aberdeen

Skills

  • Excellent communicator
  • Team player
  • Work to fixed deadlines
  • People Management
  • Emotional intelligence
  • Resilience under pressure

ASD Awareness

For the last 5 years I have been home educating my neurodiverse daughter, a role which I have found both challenging and incredibly rewarding.  I have learned so much about neurodiversity and how these individuals see the world.  It has been an exciting adventure for both her and I and I firmly believe that my existing skills have been enhanced by this role.

Timeline

Adviser

Citizens Advice Bureau
01.2015 - 05.2019

Sales Assistant

The Gift Room
06.2012 - 10.2015

Postgraduate Certificate - Employment Law

Robert Gordon University
01.2011 - 01.2012

Human Resources Adviser

PGS Production Services
10.2001 - 04.2002

Human Resources Adviser

KCA Deutag Limited
11.1997 - 04.2000

HR Adviser

Stewart Milne Homes
08.1996 - 11.1997

HR Adviser (Maternity Cover)

Fugro-UDI Limited
10.1995 - 08.1996

Masters - Human Resource Management

University of Strathclyde

MA (Hons) Degree - Sociology

University of Aberdeen
Elaine McKenzie