Elaine Marshall

Conducted daily banking operations, recording all purchases and sales within Sage 50 Accounts.
Generated comprehensive monthly account documentation for accounting requirements.
Verified accuracy of customer and supplier accounts through Sage and Excel applications.
Organised payroll information by accurately preparing employee hours and maintaining records.
Established customer contracts while handling direct debit arrangements on a monthly basis.
Efficiently compiled data to meet deadlines for monthly sales invoices.
Supervised stock recording alongside management of vehicle service schedules, including MOTs.
Provided support to directors and managers with additional administrative responsibilities as necessary.

• Streamlined office operations by implementing effective filing systems.
• Provided administrative support during high-pressure periods, aiding overall productivity.
• Maintained office supplies, reducing downtime due to lack of resources.
• Prepared reports meticulously for accurate record-keeping purposes.
• Resolved customer queries promptly for improved client satisfaction.
• Organised filing systems and maintained records and documentation in alignment with company policies and data security protocols.
• Processed invoices and financial data with strong eye for detail.
• Accurately executed secretarial tasks, maintaining smooth administrative operations.
• Managed database to maintain updated records and accuracy.
• Processed invoices and purchase orders with high attention to detail.
• Utilised Microsoft Excel to manage spreadsheets and deliver specialised reports on company metrics.

• Handled cash drawer efficiently, supporting end-of-day reconciliation.
• Ensured compliance with health and safety regulations within the retail environment.
• Balanced multiple responsibilities simultaneously without compromising on quality of service provided.
• Processed transactions, ensuring accuracy at all times.
• Maintained shop floor cleanliness for an inviting shopping environment.
• Built relationships with customers through friendly interaction and assistance.
• Operated cash registers with accuracy and processed cash and card transactions.

• Completed monthly invoicing and managed banking processes for shops.
  Handled database entry while ensuring data accuracy.
  Oversaw purchasing of essential consumables and customers' linen.
  Maintained detailed vehicle records and executed stock recording activities.
  Conducted regular stock taking and adjusted pricing as needed.
  Facilitated filing, faxing, scanning, and photocopying functions efficiently.
  Delivered exceptional customer service through effective telephone communication.
  Utilised Microsoft Office and demonstrated knowledge of Sage applications.

• Delivered overnight care and monitoring of all inpatients, ensuring health and safety.
  Administered medicines while providing detailed reports on patient conditions to veterinary professionals.
  Assisted in emergency situations and surgical interventions to aid animal recovery.
  Updated patient diaries regularly for thorough documentation of treatments.
  Managed incoming calls, particularly emergency situations, relaying critical information to on-call veterinarians.
  Acted as keyholder, responsible for maintaining security at the practice.
  Executed cleaning responsibilities to maintain cleanliness throughout the facility.

• Conducted nightly stocktaking across multiple departments and locations.
  Input data from stocktake into company system for accurate reporting.
  Generated daily manufacturing, packing, and despatch spreadsheets for management reviews.

• Coordinated booking and distribution of daily jobs to tradesmen.
  Managed telephone answering, ensuring efficient communication.
  Handled cash, credit, and cheque transactions with accuracy.
  Conducted customer sales and service to maintain satisfaction.
  Processed invoicing swiftly to support financial operations.
  Oversaw filing and photocopying for organised documentation.
  Administered faxing, ensuring timely information dissemination..