Summary
Overview
Work history
Education
Skills
Languages
Accomplishments
Timeline
Generic

Ela Eroglu

Edinburhh,United Kingdom

Summary

My diverse experience has honed my communication, teamwork, and customer service skills, essential in a role in the cabin crew. I am adapt at managing high-pressure situations and ensuring a positive customer experience. Eager to leverage my academic background and practical skills to contribute effectively as a valuable member of your cabin crew team.

Overview

4
4
years of professional experience

Work history

Hosted and waitress

Printworks
Edinburgh , United Kingdom
04.2023 - Current
  • Maintained clean and organised dining area for customer comfort.
  • Improved customer satisfaction by providing efficient and friendly service.
  • Executed food and drink orders accurately to improve customer satisfaction rates.
  • Managed table settings for enhanced dining experience.
  • Enhanced guest satisfaction through attentive and prompt service.
  • Warmly greeted guests upon arrival to create welcoming atmosphere.

Freeelance basic English tutor

Ela Eroglu
Edinburgh, United Kingdom
04.2021 - 07.2025
  • Fostered a positive learning environment with effective classroom management techniques.
  • Provided constructive feedback on oral presentations, improving public speaking skills.
  • Encouraged critical thinking with thought-provoking class discussions and activities.
  • One on one basic English lessons for people who face speaking English difficult
  • encouraged students to speak confidently

Education

MA marketing -

Herriot-watt university
Edinburgh
09/2026 -

Skills

  • adaptable and flexible to the new cultures and surroundings
  • ability to manage work under pressure
  • a listener with a good team player
  • meticulous and devoted to the task assigned

Languages

Turkish
Native
English
Native
Spanish
Advanced

Accomplishments

Provided excellent customer service to over hundred customers per shift leading to an increase of 30% customer feedback.


Duke of Edinburgh award’s (including medical training)

  • Silver 2022-2023
  • Gold 2023 -2024


Employer of the month during pharmacy work experience at Stockbrige, Edinburgh.

2024

Timeline

Hosted and waitress

Printworks
04.2023 - Current

Freeelance basic English tutor

Ela Eroglu
04.2021 - 07.2025

MA marketing -

Herriot-watt university
09/2026 -
Ela Eroglu