El-Mehdi Chaair
London
Summary
Motivated and adaptable professional with experience across hospitality, retail management, and technical services. Proven ability to deliver excellent customer service in fast-paced, high-volume environments while maintaining strong organizational and communication skills. Experienced in team coordination, stock and reservation management, and handling operational responsibilities with accuracy and professionalism. Technically trained with a background in telecommunications and electrical maintenance, bringing a strong work ethic, problem-solving mindset, and attention to detail. Eager to contribute to a dynamic organization and continue developing professionally.
Overview
2026
2026
years of professional experience
Work history
App developer
Self-employment
- Spearheaded a collaborative initiative with friends to design apps that empower tourists in navigating transportation and acquiring local products in Morocco without excessive fees.
- Championed opportunities for freelancers throughout Morocco, establishing high-quality and cost-effective solutions for local residents.
- Fostered strategic alliances that significantly improved tourist engagement and contributed to local economic growth.
Waiter
Flortattica rooftop bar
London
01.2023 - 12.2025
- Delivered high-quality service in a high-volume venue, handling 200+ covers daily.
- Worked closely with managers and xnPOS to ensure smooth, efficient service.
- Managed card payments using PDQ machines, ensuring accuracy and security.
- Managed bar operations, including opening and closing duties, while preparing classic and signature cocktails to a high standard.
- Coordinated with kitchen and bar teams to ensure timely service and consistent quality.
- Oversaw allergen procedures and ensure safe service for high-risk guests.
- Managed reservations using SevenRooms and OpenTable.
- Resolved customer complaints professionally to maintain excellent guest experience.
- Assisted managers with closing reports and end-of-day operations.
Stock manager and Salesman
Still Bois
Casablanca
01.2022 - 01.2023
- Salesman & Stock Manager.
- Oversaw stock management and product flow in store.
- Created weekly rotas and coordinated a 6-person team.
- Delivered customer service and order fulfillment.
- Prepared and followed up on quotations.
Telecomnication Technician
IP Solutions and services
Casablanca
01.2020 - 01.2022
- Install and repair radio and network equipment.
- Deploy and maintain 3G/4G/5G networks (Huawei, Ericsson, Nokia).
- Install and troubleshoot LAN, Wi-Fi, fiber optic, and copper cabling.
- Install telecom equipment at operator sites.
- Work with access, IP, transmission, and radio networks.
- Support IP telephony and collaboration systems.
- Repair network towers; replace transceivers and cabling.
- Perform height work safely.
Electrical Technician
Deksys Technologie
Casablanca
01.2019 - 01.2020
- Installation of the building's electricity.
- Installation of the network and security system.
- Fix cameras and WIFI router system.
Electrical technician
Mohamed Winding
Kenitra
01.2017 - 01.2019
- Repair and maintenance of electric motors (single-phase, three-phase, and other types).
- Detect the problem, provide the best solution and fix it.
- Rewinding motors.
Education
IELTS Certification -
UKVI
CasablancaELECTRICAL TECHNICIAN -
Ain Borja OFPPT
CasablancaELECTRICAL TECHNICIAN OF MAINTENANCE INDUSTRIEL -
Ain Borja OFPPT
CasablancaNiveau Baccalaureat -
Sidi Aissa High School
Souk larbaa du GharbSkills
- EXCEL
- WORD
- POWERPOINT
- OPEN TABLE
- SEVENROOMS
- xnPOS
- ELECTRICAL STANDARD
- BASICS OF PYTHON
LANGUAGES
Arabic
Proficient (C2)
English
Fluent
French
Fluent
Darija
Native
Timeline
Waiter
Flortattica rooftop bar
01.2023 - 12.2025
Stock manager and Salesman
Still Bois
01.2022 - 01.2023
Telecomnication Technician
IP Solutions and services
01.2020 - 01.2022
Electrical Technician
Deksys Technologie
01.2019 - 01.2020
Electrical technician
Mohamed Winding
01.2017 - 01.2019
App developer
Self-employment
IELTS Certification -
UKVI
ELECTRICAL TECHNICIAN -
Ain Borja OFPPT
ELECTRICAL TECHNICIAN OF MAINTENANCE INDUSTRIEL -
Ain Borja OFPPT
Niveau Baccalaureat -
Sidi Aissa High School