Ekta Chovatiya
Harrow,United Kingdom
Summary
Passionate gardening professional with knowledge to cultivate and maintain stunning outdoor spaces. Develops cost-effective, impactful solutions to meet bespoke client requirements. Uses meticulous attention to detail for quality results. Resourceful farm management professional experienced in coordinating annual crop planting, cultivating and harvesting for profitable returns. Careful to follow optimal methods for farming operations to maintain high output and meet applicable standards. Knowledgeable about creating crop protection plans and generating risk management strategies.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
Work History
Farm tele advisor
KISAN CALL CENTER, MINISTRY OF AGRICULTURE AND FARMERWELLFARE
AHMEDABAD, India
06.2019 - 01.2024
- Delivered exceptional customer service by proactively listening to concerns and answering questions.
- Increased customer satisfaction by resolving issues.
- Applied critical thinking to analyse problems, evaluate solutions and select best decisions.
- Visited sites to inspect production progress and identify cases of disease, pests or under-performance, providing practical solutions.
- Planned and implemented management procedures to handle effects of natural disasters and adverse weather conditions.
- Managed production programmes to maximise long-term commercial, recreational and environmental benefits.
- Supervised fertiliser and pesticide applications.
- Performed crop breeding studies and utilised findings to increase yield and quality.
- Researched and analysed pesticide efficacy and made adjustments to application management.
- Created irrigation and drainage systems for optimised planting conditions.
- Optimised plant health, performing transplants to increase nutrition.
- Implemented pest and weed control measures.
- Reduced incidences of pests and disease through targeted pesticide application and plant treatment.
Agriculture advisor
Agrostar
AHMEDABAD, India
09.2018 - 05.2019
- Consulted farmers on technological solutions to problems with crop production.
- Offered alternative production methods to generate increased yield.
- Planned and implemented management procedures to handle effects of natural disasters and adverse weather conditions.
- Investigated effects of different cultivation practices and techniques on crop yield, using findings to refine existing production advice.
- Visited sites to inspect production progress and identify cases of disease, pests or under-performance, providing practical solutions.
- Used Microsoft Word and other software tools to create documents and clear communications.
- Applied positive customer service approach to increase satisfaction levels.
- Handled high-volume telesales enquiries within call-time targets.
- Placed customer orders, providing guidance on product delivery timeframes.
- Responded to sales and quotation enquiries accurately and efficiently to achieve established sales metrics.
Education
Bachelor of Science - Horticulture
Anand agriculture University
Ahmedabad 06.2014 - 06.2018
Skills
- Gardening
- Crop care consultation
- Landscaping
- Pesticides and chemical applications
- Communication skills
- Problem-solving
- Customer-focused
- Fertiliser expertise
- Weed identification
- Hedge design
Timeline
Farm tele advisor
KISAN CALL CENTER, MINISTRY OF AGRICULTURE AND FARMERWELLFARE
06.2019 - 01.2024
Agriculture advisor
Agrostar
09.2018 - 05.2019
Bachelor of Science - Horticulture
Anand agriculture University
06.2014 - 06.2018
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