Summary
Overview
Work history
Education
Skills
Custom
References
Timeline
Generic

EKEMBE EMMANUEL

Rowley Regis,WESTMIDLANDS

Summary

A dynamic and driven professional who has excelled throughout career to date, continually delivering business and organisational support within key company positions. An individual with extensive administration, data entry, research and management experience. A professional who excels in the development of effective relationships, working closely with colleagues as well as maintaining excellent external partnerships. A highly motivated and talented individual with a wealth of experience who would enhance any forward thinking organisation.

Overview

18
18
years of professional experience
6
6
years of post-secondary education

Work history

Exams Manager

Flexible Learning School
BUEA
02.2018 - 08.2025
  • Ensure that assessment are appropriate, consistent, fair, and transparent and does not unintentionally discriminate against candidates with disabilities.
  • Ensure tutors/assessors receive ongoing advice and support, for example, on designing assessment activities.
  • Plan training and development for teachers and assessors.
  • Submission and checking of entries for all external examinations.
  • Transmission and receipt of EDI files.
  • Further develop the use of ICT to improve the management administration and organisation of internal and external examinations.
  • Recruiting and training of invigilators.
  • Authorisation/ monitoring of examination invoices.
  • The distribution of examination results, dealing with queries arising from results and administering re-mark requests during the summer series of examinations (August).
  • Following all deadlines, guidelines and procedures as laid down by examination boards and the Joint Council Qualifications (J CQ).
  • Maintaining accurate information and documentation with regard to access arrangements in examinations (in consultation with the Learning Support Department), and liaison with the examination boards to secure the necessary permission.
  • Arranging for candidates to continue their course of study when they have joined the school late.
  • Obtain estimated entry information and distribute accordingly.
  • Collating and distributing examination board certificates.
  • Ordering stationery and other examination materials.
  • Making arrangements for examination furniture and examination areas.
  • Preparation, planning, coordinating and conducting of public external examinations and all internal examinations.
  • Production of examination timetables seating arrangements for examinations.
  • Production and publication of external/internal examination timetables for the invigilators.
  • Circulation of incoming information and logging important communications from examination boards, etc.
  • Maintaining effective and secure systems for storage and retrieval for examination board materials and scripts.
  • Administration of re-sits and enquiries about results.
  • Requests for special consideration.
  • Input candidate grades for vocational courses.
  • Collation and packaging of all examination scripts.
  • Recruitment, training and management of external invigilators and the associated administration in respect of these invigilators.
  • Daily running of all public examination including speaking tests.
  • Researching past examination results and analysing and suggesting areas for improvement.
  • Manage the cover supervisors including a daily morning briefing and allocation of duties for the day.
  • Request and manage supply staff as required.
  • Dealing with requests from teaching staff to be absent from school due to training, meetings, leave of absence.
  • Monitoring planned absence from school to ensure lessons/students are not adversely affected.
  • Liaise with HR Manager to ensure long term and short term teacher absences are followed up and return to work in order to inform planning of cover/supply etc.
  • Record and monitor staff attendance on MIS data systems.
  • Review the training and development requirements of the cover supervisors and arrange the appropriate internal/external training.
  • Carry out annual performance management and midyear reviews of the cover supervisors in line with operational service standards.
  • Assisting with the production of the school calendar and ensuring that it is accurate and up to date.
  • Maintaining school events in Google Calendar.

Administrative Assistant

British Council
London, England
05.2017 - 08.2017
  • Ensure that information relating to examinations and coursework is effectively stored to high standards of data security and retrieval.
  • Assist in the preparation of reports on examination results.
  • Preparing Seating Plans for all external and internal examinations.
  • Preparing and organising candidate cards for all external and internal examinations.
  • Receiving, recording and distributing exam certificates.
  • Preparing Statements of Entry and results and ensuring they are sent to students in good time.
  • Assist with the planning and supervision of the examination timetable for all external and internal exam series to ensure examinations are properly invigilated under the correct conditions.
  • Store question papers, tapes and other materials and release them for use at the correct time.
  • Ensure that all the correct equipment is available within the examination room.
  • Assist with planning the examination timetable, ensuring that clashes are properly resolved.
  • Attend when required major examinations at the beginning and end and ensure an orderly process.
  • Ensure that all exam papers are dispatched to exam boards within the proper time period.
  • Ensure secure handling of confidential data and information to comply with Council/Governor Policy and the Data Protection Act.
  • Enter and confirm candidate results.
  • Update venue staff documents to ensure there are meet with policy and procedure.
  • Update candidate details in different management systems.

Exams Centre Supervisor/ Equipment Supervisor

British Council London
London, England
05.2015 - 01.2018
  • Provide support to the British Council in ensuring exams delivery to meet and exceed standards, expectations and surplus margins.
  • As main link between the customers and the BC/IH, ensure that BC image and brand are constantly highly rated.
  • Ensure test venues are booked and arrangements for equipments are made.
  • Prepare all pre test documentation (labels, lists, questionnaires, results cards etc).
  • Ensure IAM equipment is ok.
  • Merge candidate bio data from IAM to IWAS software.
  • Ensure test materials are signed out according to procedure.
  • Ensure venues are properly sign posted and arranged to meet policy/audit needs.
  • Ensure waiting areas for pre/post candidates are not mixed up.
  • Ensure all materials are securely locked up after each test.
  • Monitor and evaluate performance of invigilators and make recommendations for further training.
  • Set up and monitor video cameras.
  • Ensure examiners are recording test according procedures.
  • Write report on all video recordings.
  • Speak to candidates politely and answer all questions relating to the conduct of the exams.
  • Arrange all attendance registers, application forms and other test materials are systematically as per exams.
  • Safe transportation of materials to test venue.
  • Finalisation of venue set up (including IAM).

Market Research Interviewer

TNS Global
London, England
05.2015 - 10.2018
  • Asked questions in accordance with instructions to obtain various specified information, such as person's name, address, age, religious preference, or state of residency.
  • Met with supervisor daily to submit completed assignments and discuss progress.
  • Assisted individuals in filling out applications or questionnaires.
  • Compiled, recorded, and coded results or data from interview or survey, using computer or specified form.
  • Identified and reported problems in obtaining valid data.
  • Reviewed data obtained from interview for completeness and accuracy.
  • Prepared reports to provide answers in response to specific problems.
  • Face to face interviewing.

Administrative Assistant

Volunteer Centre Lewisham
London, England
01.2016 - 01.2017
  • Carrying administrative duties such as filing, typing, copying, binding, scanning and data entry.
  • Writing letters and emails on behalf of other office staff.
  • Covering the reception desk when required.
  • Provide information to internal colleagues or external enquirers.
  • Handling sensitive information in a confidential manner.
  • Replying to email, telephone or face to face enquiries.
  • Develop and update administrative systems to make them more efficient.
  • Receiving, sorting and distributing the post.
  • Answering telephone calls and passing them on.
  • Managing staff appointments and greeting and assisting visitors to the office.
  • Photocopying and printing documents.

Fundraiser (Oxfam, Cancer Research, Macmillan Cancer Support)

HOME FUNDRASING
London, England
04.2015 - 07.2015
  • Describing the work of the charity in detail to donors and potential donors.
  • Asking members of the public for their support via a monthly donation.
  • Promoting the charity and its goals.
  • Meeting potential donors in person where they work, leave.
  • Involved in door-to-door sales, telemarketing and promotions.
  • Supervising other fundraising staff.
  • Explaining passionately why the charity needs regular funding.
  • Focused on gaining new long term donors.
  • Talking to members of the public in residential areas or busy high streets.
  • Filling out knock in sheets accurately as per responses on doors.
  • Completing sign-up forms and checking donor details.

Cash and Carry Administrator

BIMS Cash and Carry
London, England
06.2014 - 04.2015
  • Overseeing the receipt and storage of incoming items.
  • Processing orders and planning the dispatching of products.
  • Monitoring space and tracking stock levels.
  • Setting aside storage areas for new stock.
  • Planning rotas.
  • Meeting productivity targets.
  • Maintaining computerised admin (often in spreadsheet form).
  • Maintaining automated storage and retrieval systems.
  • Recruiting, evaluating and training staff.
  • Ensuring security arrangements are in place.
  • Scheduling equipment maintenance and replacing when required.
  • Ensuring products are stocked correctly and safely (especially chemicals and food, that could be pretty dangerous).

Exams Supervisor/ Office Back-up Staff

British Council CMR
YAOUNDE
01.2011 - 01.2013

Public Relations and Communication Officer

Trustech Higher Institute of Business and Technology
BUEA
01.2010 - 01.2012

Invigilator

British Council Cameroon
Yaounde
01.2008 - 01.2012

Education

Postgraduate Diploma - Information Technology

London School of Commerce
01.2014 - 01.2016

MBA - International Business

University of Gloucestershire
01.2013 - 01.2014

BSc - Political Science, Journalism and Mass Communication

University of Buea
01.2007 - 01.2010

Skills

  • Extensive administration experience
  • Data entry expertise
  • Organisation and planning
  • Relationship management
  • Complex problem solving skills
  • Management and leadership exposure
  • Multi-sector experience
  • Highly effective communication skills
  • Target and timescale driven
  • Excellent IT skills
  • Effective delegating
  • Leadership in diverse environments
  • Crisis handling
  • Staff recruitment

Custom

  • Make an Impact: sustainability for professionals – University of Bath (short course)
  • Managing human capital – University of Reading (short course)
  • Market research Interviewer training (CSS)
  • London Transport Demand Survey Training
  • DLR health and safety training
  • BC Venue staff training (2010, 2011, 2012 -online)
  • IELTS Clerical Marker Training (results pending)
  • Introduction to volunteering (Lewisham Volunteering Centre)
  • Introduction to trusteeship (Greater London Volunteering)

References

References available upon request.

Timeline

Exams Manager

Flexible Learning School
02.2018 - 08.2025

Administrative Assistant

British Council
05.2017 - 08.2017

Administrative Assistant

Volunteer Centre Lewisham
01.2016 - 01.2017

Exams Centre Supervisor/ Equipment Supervisor

British Council London
05.2015 - 01.2018

Market Research Interviewer

TNS Global
05.2015 - 10.2018

Fundraiser (Oxfam, Cancer Research, Macmillan Cancer Support)

HOME FUNDRASING
04.2015 - 07.2015

Cash and Carry Administrator

BIMS Cash and Carry
06.2014 - 04.2015

Postgraduate Diploma - Information Technology

London School of Commerce
01.2014 - 01.2016

MBA - International Business

University of Gloucestershire
01.2013 - 01.2014

Exams Supervisor/ Office Back-up Staff

British Council CMR
01.2011 - 01.2013

Public Relations and Communication Officer

Trustech Higher Institute of Business and Technology
01.2010 - 01.2012

Invigilator

British Council Cameroon
01.2008 - 01.2012

BSc - Political Science, Journalism and Mass Communication

University of Buea
01.2007 - 01.2010

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EKEMBE EMMANUEL