Summary
Overview
Work History
Education
Skills
Timeline
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EJIRO RACHEL IGHODAYE

COMMUNICATIOS PRACTITIONER
Middlesbrough

Summary

A highly motivated and experienced professional with a degree in Media and Communications, offering exceptional leadership and communication skills honed through years of experience in the hotel industry. With a strong background in managing operations and customer service, I am confident in my ability to drive results and improve overall performance. My passion for the hospitality industry, combined with my communication expertise, positions me well to lead a team towards success and provide a memorable experience for guests.

Overview

3
3
years of professional experience
4
4
years of post-secondary education
1
1
Language

Work History

General Supervisor

Quintessential International Hotel
Portharcourt, RIVERS STATE
06.2022 - 01.2023
  • Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
  • Recruit and evaluate employee performance ,coached and trained to improve weak areas.
  • Plan and execute events for seasonal celebrations as well as carry staff along for seamless execution.
  • Conducted routine inspections to check quality and compliance with established specifications.
  • Compiled and turned in expense report and budget proposal at the end of the month for review at head office.
  • Conducted performance reviews each quarter, offering praise and recommendations for improvement.


  • Built relationships with customers and managed accounts to drive revenue and profit.
  • Initiate and monitor facility repair with maintenance team.
  • Renew relevant government certificates as the need arises and leas with them during periodical checks.


Manager

Pavilion Metro Bar
PORTHARCOURT, RIVERS STATE
09.2020 - 05.2022
  • Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.

News Intern

RIVERS STATE TELEVISION
PORTHARCOURT, RIVERS STATE
06.2016 - 09.2016
  • Wrote and submitted accurate, engaging, and fact-checked stories.
  • Collaborated with other journalists and departments to produce well-rounded and comprehensive news coverage.
  • Responded quickly to emergencies and other breaking news stories.
  • Researched and produced daily news reports.
  • Developed stories by researching facts and tracking down sources.
  • Deployed to news events locales to provide on-the-ground broadcast solutions and news coverage.
  • Participated in editorial meetings to discuss story ideas and content.

Audit Intern

NNPC
PORTHARCOURT, RIVERS STATE
06.2015 - 09.2015
  • Worked under the supervision of auditors to develop a working knowledge of the company's audit approach, tools and methods
  • Assessed clients' communication systems and intern control
  • Analyzed information of payments to vendors against contracts to find overpayments, writing claims to retrieve over payments from clients.
  • Assisted in office administration and client communication to help manage auditors' workload.
  • Prepared working papers, reports and supporting documentation for audit findings.

Education

B.SC Honors degree - Media and Communications Studies

Afe babalola University
AD0-EKITI, EKITI STATE
09.2013 - 10.2017

Skills

Organization

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Timeline

General Supervisor

Quintessential International Hotel
06.2022 - 01.2023

Manager

Pavilion Metro Bar
09.2020 - 05.2022

News Intern

RIVERS STATE TELEVISION
06.2016 - 09.2016

Audit Intern

NNPC
06.2015 - 09.2015

B.SC Honors degree - Media and Communications Studies

Afe babalola University
09.2013 - 10.2017

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EJIRO RACHEL IGHODAYECOMMUNICATIOS PRACTITIONER