Open To Work
Ejiofor Frank Ukwueze
Sheffield
Work Preference
Summary
Dynamic support worker with a proven track record at Reed, excelling in problem-solving and teamwork. Adept at fostering positive environments and delivering exceptional customer service. Known for critical thinking and adaptability, I effectively enhance operational efficiency while maintaining attention to detail in fast-paced settings.
Work History
Support Worker
Reed
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Provided professional services and support in a dynamic work environment.
Teaching Assistant
Gsl Education
- Supported classroom teachers with lesson preparation, resource setup, and daily learning activities
- Reinforced student understanding through one-to-one and small-group academic support
- Adapted activities for SEN learners using tailored guidance and differentiated materials
- Monitored classroom behaviour and promoted positive engagement during lessons
- Assisted with phonics, literacy, and numeracy interventions to strengthen core skills
- Recorded observations and shared progress updates with teaching staff promptly
- Supervised students during transitions, break periods, and out-of-classroom activities
- Maintained safeguarding awareness and followed school procedures for student welfare
- Managed classroom behavior effectively, creating a positive learning atmosphere conducive to academic success.
Receptionist
The University Of Sheffield Nuclear Advanced Manufacturing Research
- Greeted visitors and directed them to appropriate university research staff and facilities.
- Managed incoming calls, emails, and front desk inquiries with accurate, professional responses.
- Scheduled meetings, coordinated room bookings, and updated daily calendars for staff.
- Maintained confidential records, visitor logs, and office documentation in line with university standards.
- Supported administrative tasks, including scanning, filing, and preparing correspondence.
- Monitored front desk supplies and arranged replenishment to maintain smooth office operations.
- Adapted quickly to changing priorities while delivering consistent support to research and administrative teams.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Education
Master of Science - International Hospitality And Tourism Management
Sheffield Hallam University
Sheffield 11-2024
Skills
Friendly, positive attitude
Teamwork and collaboration
Customer service
Problem-solving
Time management
Attention to detail
Flexible and adaptable
Dependable and responsible
Excellent communication
Critical thinking
Computer skills
Timeline
Master of Science - International Hospitality And Tourism Management
Sheffield Hallam University
Support Worker
Reed
Teaching Assistant
Gsl Education
Receptionist
The University Of Sheffield Nuclear Advanced Manufacturing Research